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External Computers not showing up in Symantec System Center

Posted on 2010-01-04
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I have a server running Symantec System Center (SSC). I have setup a redirect on our router to redirect traffic for our AntiVirus to the server that is setup with the SSC. When Setting up users that are external to our corporate network I am able to set them up as a managed client and our server shows up as an available server but after the install the client never shows up in the SSC to manage. Is there anyway to make this work?
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Question by:eschipman
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hkunnana earned 2000 total points
ID: 26177342
Symantec AV uses certain TCP ports to communicate between server and clients, you need to make sure that communication between server and clients doesn't filter these ports.

Please see:
http://service1.symantec.com/SUPPORT/ent-security.nsf/pfdocs/2005033011582148?Open&dtype=corp
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