I was about to install a printer on Windows 7 (64 bit) when a power failure occurred. After the power was restored, Windows booted normally but the spooler crashed every time I tried to print or view the properties of the newly installed printer.
I managed to remove the printer and the driver from printer device management. However I am unable to reinstall the driver / printer (see screenshots attached).
This should be the English translation:
1. Add Printer Driver Wizard.
Unable to install HP psc 2400 Series, Typ 3 - Usermode, x64 driver. Could not complete operation (Error 0x000000c1).
2. Printer device management.
Failed to add driver. Could not complete operation (Error 0x00000578).
Updating the driver through Windows Update or Device Manager also fails.
Is there a way to clean the spooler or force a reinstall of the driver? I already tried cleanspl.exe but it won't work on Windows 7.
Thanks for your help. Please be patient about an answer from me. I will be able to try it again next weekend.