Users printing large jobs to label writer by accident

Posted on 2010-01-04
Medium Priority
Last Modified: 2012-05-08
We have Dymo Labelwriters that are used by our Management software to print a variety of labels. This morning had a user accidently change their default printer to the label writer and then print from another application a multi page document. This used almost a whole roll of labels before the plug was pulled.

Is there a way to prevent a printer being set as default? or hidden in printer view?
Is there a way to only allow certain applications to print to a particular printer?
Any other suggestions?

Users use a variety of printers with one legacy application that only uses the pc default and so cannot prevent users changing default printer.  
Question by:littlehogarth
LVL 39

Expert Comment

ID: 26178613
You did not say how this printer is conected.

However, you could set permissions on the server (or on the printer itself if it is network attached) so only some users can print to it. If the label application only runs on some PCs or users, give only those access to the printer. You could also use logon scripts to make sure the printer does not stay set as the default.

Neither of these will prevent all possible problems, but they'll help. And, you can't prevent all silly mistakes, e.g. a legitimate user who selects the laser printer by mistake to print a long PDF...

Accepted Solution

littlehogarth earned 0 total points
ID: 26185097
Thanks hdhondt.

This is a local usb attached printer, which is shared for other users.
Only users who print labels have the printer mapped.
Tried a script for setting default printer based on user roles, but as users change default between pdf printer and real printer for use with legacy application they found this to be more annoying than helpful.

I am going to try setting "Hold mismatched documents" in Printer Properties > Advanced. This hopefully will hold the job as the paper size for the labelwriter is different to standard documents.

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