I recently received an opened-box Canon Canoscan 500F scanner as a gift. After installing the software from a CD and attempting my first scan, an error code 201 was produced as indicated below:
Error in scanner. Turn off scanner and follow instructions in manual. Scanner driver will be closed (code:201).
The scanner attempts a warm up procedure three or four times and then stops.
The unlock button has been exercised multiple times.
The drivers have been installed and reinstalled many times.
Three different computers and two operating systems have been tried (Win 2K and Win XP).
The latest driver has been downloaded from Canon and applied.
The results are consistent on all three computers.
I am out of ideas and any assistance would be appreciated.