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KristenHoward

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Outlook 2010 Offline mode - can't bring online

Outlook 2010 Beta is offline and I can't find a way to bring it back online.  Under the Send/Receive tab I do not have an "Offline" button, nor a "Connect to server" button.  I am running against E2K3.

Thanks in advance.
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apache09
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Do you for sure have a connection to the Exchange Server?
Can you ping the server?
Are you logged onto the domain?
Is your account Locked Out?
Have you logged off the domain and back on?

If you are positive you are connected and logged on to the domain.
On the bottom right hand of the screen when it shows your off line status.
Right click on it.
DO you have an option to change it to online?

You can also try checking the account settings.
Check that the Exchange Server is Correct.
Also check the User Name.
try Removing it and reading it.
be sure to use "Check Name" to verify the user.

If you cant verify the name, cant be connected to the Exchange Server properly
If you have switched to Offline mode, hit the 'Wok Offline' button again to revert back to Online Mode
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After verifying server connection - Go to File tab within Outlook and uncheck 'Work Offline' option
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KristenHoward

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