Printer says Offline
Posted on 2010-01-05
I have a printer that is attached to a Vista desktop. I have had a number of different laptops (win 2000 and Win XP) connecting via peer to peer network wirelessly and have been able to print on the the printer.
I now have a Windows 7 laptop. Initially I added the printer. My recollection of what happened may be a bit vague but I beleive I was asked for credentials. I entered a user name that I knew existed on the Vista machine and the appropriate password and everything worked ok. Maybe only one print.
Another day. Both Win 7 and Vista machines would have been restarted. When attempting to print, the printer is shown as offline. I couldn't seem to do anything to get it to work so I removed the printer and re-added it. Again it asked for credentials. I entered a user that which just happens to be the same on both machines, left the password blank, as it is not set on the Vista machine for that user. I checked a box to "remember" the credentials ( I am pretty sure I did) and again printing was possible. Again printing was only attempted once.
The next day (restart of both machines in between) an attempt to print was met with printer offline message again. It does not prompt for credentials. It does not indicate any reason why it thinks it is offline line or how to get it online again.
Any help here would be gratefully received.