jp_tech
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Users getting prompted with logon box in outlook 2007
Users are getting challenged with a lon on box when openning Outlook. The box says cannot connect to remote.ourdomainname.com, when the user types domain\username and password the box just pops right backup. This is happenning to everyone in the domain. Mail seems to be still flowing in and out and all services have been restarted and also rebooted the server. any Ideas?
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This has to be done on every workstation?
Yes
Or you can Run below Shell Command on Server which disable on server side. But outlook (user profile side it is not change) it is not change. so you have to manually change on client side or run the script on client machine. which disable the same.
Get-mailboxserver <Server Name> | get-casmailbox | Set-CASMailbox -MAPIBlockOutlookRpcHttp:$true
Or you can Run below Shell Command on Server which disable on server side. But outlook (user profile side it is not change) it is not change. so you have to manually change on client side or run the script on client machine. which disable the same.
Get-mailboxserver <Server Name> | get-casmailbox | Set-CASMailbox -MAPIBlockOutlookRpcHttp:$true
Install Service pack 2 for Exchange server.
ASKER
This never happened before, but there was some updates that happened on the server last night.
Yes. you are absolutely right. There are windows updates causing this issue on the exchange server. It been a common issue for a while in SBS 2008. Once you install SP2 or atleast update rollup 9(Like Alanhardisty suggested) for exchange. You will not have this issue.
Service Pack 2 For Exchange 2007 is not ready for SBS 2008 yet without some tweaks.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;973862
http://support.microsoft.com/default.aspx?scid=kb;EN-US;973862
Stick with Rollup 9 for now and if that fixes the problem then you can decide if you want to put SP2 on or wait until Microsoft produce on for SBS 2008 specifically.
ASKER
I will try this and post results.
No problems - if that does not solve it we can come up with other ideas.
Also try enablin Kernel authentication as per: http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/0c94187d-bc97-4fa5-9413-e8762a25a360
ASKER
The server is offsite so I don't want to do the update until I can go there tonight. I did try vidyalinux's solution on one of the Outlook clients, which was;
open outlook-- goto Tools menu --- Account settings -- More settings -- connection tab
then Uncheck the check box "Connect to Microsoft Exchange using HTTP".
This didn't work though, the user still got the logon prompt.
I am also experiencing high memory utilization. We are running SBS 2008 x64, Dual Quad CPU's with 8GB of mem. The physical memory has been at 90% utilization. Could this be related to my current problem or is the server actually using this much memory you think?
open outlook-- goto Tools menu --- Account settings -- More settings -- connection tab
then Uncheck the check box "Connect to Microsoft Exchange using HTTP".
This didn't work though, the user still got the logon prompt.
I am also experiencing high memory utilization. We are running SBS 2008 x64, Dual Quad CPU's with 8GB of mem. The physical memory has been at 90% utilization. Could this be related to my current problem or is the server actually using this much memory you think?
What is chewing your memory? Is it the Store.exe process?
My 2010 regularly eats all my RAM - up to 16Gb of it (out of 24Gb) - probably would eat more if I installed more.
My 2010 regularly eats all my RAM - up to 16Gb of it (out of 24Gb) - probably would eat more if I installed more.
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The Kernel fix did not work for the remote authentication pop up box. I tried it and was hoping it would work at least untill I could install Rollup 9.
ASKER
looks like sqlsevr.exe is hogging up the most mem at about 1, 018,620k, then sqlservr.exe *32 at 368, 724k and store.exe and dns.exe are at 320,000k.
Looks like Rollup 9 will be the next thing to do then.
ASKER
Rollup 9 did the trick as alanhardisty said it would.
ASKER
Thanks again guys for the solid advice!
open outlook-- goto Tools menu --- Account settings -- More settings -- connection tab
then Uncheck the check box "Connect to Microsoft Exchange using HTTP".