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Skyp problems - customer has a tew435brm/uk vC1.or - firmware 1006


Customer has tried everything.  Skype suggests to enable port forwarding.  Customer is a tech but cant find that on touter.
is it easy to find.

I have another router - the same model but cant reset it.  Is there a way to push the firmware to it?
If I can access my own I can see where it is and
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worded
Asked:
worded
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2 Solutions
 
Istvan KalmarCommented:
it is working without port forwarding....
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wordedAuthor Commented:


Its anyones guess, I have no remote access to the router and will land on site in the next week.

Should I need port forwarding for skype?

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0111110Commented:
went to the website for that model and he is running the current firmware.  So I downloaded the PDF userguide(2nd link) and was able to find on page 70-71 how to forward ports or set the computer as a DMZ(for test purposes only!!!)

http://www.trendnet.com/asp/download_manager/list_subcategory.asp?SUBTYPE_ID=971


http://www.trendnet.com/asp/download_manager/inc_downloading.asp?iFile=7276


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wordedAuthor Commented:

I tried my laptop with her skype and it worked.

Her pc is 10 years old with viruses.

She will replace her pc to solve the problem
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