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Radius - WAP - "Validating Identity" message

Posted on 2010-01-05
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Last Modified: 2013-12-27
Today one of our wireless access points is not letting anyone  in and keeps on displaying "validating identity" on the view wireless networks panel on each laptop.  I know it's using radius for authentication on the server end, and that's about it.  It's a Cisco POE device.  I tried power-cycling the device and it's still not working.

Any ideas?
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Question by:gunschee
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Jakob Digranes earned 2000 total points
ID: 26184338
validating identity is when you check for the server certificate. have this worked earlier without problem? Is any certificates expired?

You can try removing Validate server Certificate in wireless profile - bu try with one computer first.
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by:gunschee
ID: 26184506
It's worked until this morning.  How/where do I check the cert's expiration?
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by:Jakob Digranes
ID: 26184617
try looking at certificates snap-in in mmc.
computer account and then personal store.

how long have you had a working solution?
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by:Jakob Digranes
ID: 26184647
btw --- check that certificates services is running on cert server. try reboot--
that's the easist.

Should have thought of that first
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Author Comment

by:gunschee
ID: 26184753
Whats the service called?  I don't see it!
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Expert Comment

by:Jakob Digranes
ID: 26185094
Which server is your certificate authority server?
Try looking for certificate authority service
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Author Comment

by:gunschee
ID: 26185397
I don't know, and I just checked all of our servers and that service does not appear to be running, nor is the cert authority server configured on any of them.

Is there anyway else this can be configured?  There is no documentation on this end.  
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Expert Comment

by:Jakob Digranes
ID: 26186058
try opening a certificate on a client computer and go to certificate pah to see what sever issued the certificate.

run MMC and add in CERTIFICATE snap in for Computer Account. the cert should be located in personal folder
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Author Comment

by:gunschee
ID: 26186332
I just did this one my computer and there no certs installed in the personal folder.
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by:Jakob Digranes
ID: 26187747
try going into advanced setting for wireless and remove"Validate server certificate" checkbox
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Author Comment

by:gunschee
ID: 26193676
I removed it but it's still trying "validating identity".

???
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Expert Comment

by:Jakob Digranes
ID: 26257867
try recreating the wireless profile on domain controller: http://blogs.techrepublic.com.com/networking/?p=1093
remobing certificate validation on wireless, run gpupdate /force on clients and see if they're able to connect
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Author Comment

by:gunschee
ID: 26294804
Jakob - I did that, and still nothing.  I appreciate all the guidance.  I think I'm going to throw in the towel and have a consultant stop by and take a look at the situation.

Kurt
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Author Closing Comment

by:gunschee
ID: 31673020
Great follow up and guidance.
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