Remote application times out after 5 minutes, and RDP remains active
Posted on 2010-01-05
I have 4 terminal servers, all Windows 2003 R2 that runs an application for our remote stores. All stores have Windows XP Pro SP3 and are all members of the domain, etc. etc. I have a GPO where the settings are as following:
- Set time limit for disconnected sessions 1 Min
- Set time limit for active but idle sessions 1 Hour
- Terminate session when time limits are reached Enabled
When a computer connects via RDP to the terminal server, it runs an application. After 5 minutes, the application or terminal session logs the user out of the application and the RDP remains active, but connects the user to another terminal server? Thus closes/logs out the user of the application. With 4 terminal servers, Round Robin is in use for load balancing and balances all connections very well. Most stores have a SonicWall TZ 170 or TZ 180, some with enhanced OS with a VPN connection to a SonicWall 3060, enhanced OS. The settings are all identical to each other.
Additional information, I have tersted with notepad.exe as well, with the same result. Each store has it's own OU with it's users. Each user launches the same program as defined in the user's properties.
Please ask for screen shots, etc. if you find this necessary.