Problems using pop3 account as standard account in outlook 2003 or 2007.

Posted on 2010-01-05
Last Modified: 2013-11-29
The problem is as follows:
Im using outlook 2003 at work.  (All pc s at work are connected to an exchange server.)
Lets say the original emailadresse attached to this accound is
Recently i added a pop 3 account as a second account in Outlook.  Lets call it
 This new account i want to use as the standard mail account, and i have set it as the standard mail account in the outlook 2003 settings.
But, there are issues :) What happens is:
When i make a new email there is no problem. The receiver of the email will see that its sent from
But, everytime i want to answer to a received email, or i want to forward a received email, the recipient gets the email from
To avoid this problem i everytime have to manually choose, from some sort of "account button" and a drop down list generated by this button, the account  Then i get outlook to do it "my way", the way i want.
Is there a way for me to make outlook 2003 do this automatically: using the account both when making new emails but also when replying or forwarding.
I have tested this both with 2003 and 2007-ver of outlook, but on both versions of the software i have to do the same manual thing to make it work.
It also seems like the problem occours when people are sending mails to the adresse.  
Anyways, i want to use the som standard both when making new emails, replying and forwarding, not dependent on what account the sender of my received emails are sending emails to.

I appreciate any answers, and hopefully there is a solution for this. Because this prob has been naging me for  a long time :)

Best regards:

Question by:Gjermund72
    LVL 74

    Expert Comment

    by:Glen Knight
    I am afraid that's the way it works in Outlook 2003 & 2007.

    It's different in 2010, when you reply to a message it actually sends the reply from the address that it was sent to.

    There is no way around this.

    Author Comment

    So, if someone sends an email to, its not possible in outlook 2003/2007 to answer it automatically  with, even if is set as standard?
    LVL 74

    Expert Comment

    by:Glen Knight
    I think I misunderstood your question.

    Can you please clarify?

    Author Comment

    Ok, lets see.
    In outlook 2003 i have now a total of 2 accounts setup.  Its the exchange account, which when i use it the receiver of my emails will see its sent from ( just an example mail adresse ). And, then its this new account i have set up, which is a pop 3 account. When i send new emails with this account the receiver will see the mail is sent from  
    ( i use and just to make it easier for you to understand the difference between these two types of accounts ). Whats the problem is as follows:
    Even if i have set the pop3account as standard mail account, when i answer to an email sent to me, or i forward an email which is sent to me, the emails are sent from the account, not the one i have set as standard:
    It seems like when people are sending emails to ME, and using, when i then try to answer to this email, instead of the wanted use of, which i have set as standard, the emailaccount used when replying or forwarding automatically is set as
    How can i fix this?

    Author Comment

    I know i can do it manually, from a drop down list genereated when hitting the small account-button, but i want the  @pop3.acount to be used every time, both when sending new emails, and when replying and forwarding :)
    LVL 74

    Accepted Solution

    You cannot, the exchange account will always be the default, thats how Outlool works with Exchange.

    I am using Outlook 2010 and this behaviour is different.

    Author Comment

    Ok. Well, i guess ihave to wait 5-6 years until my office can afford to buy outlook 2010 then :)
    Anyways, thx for the help.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Set OWA language and time zone in Exchange for individuals, all users or per database.
    Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
    In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
    In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now