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Problems using pop3 account as standard account in outlook 2003 or 2007.

Posted on 2010-01-05
Medium Priority
Last Modified: 2013-11-29
The problem is as follows:
Im using outlook 2003 at work.  (All pc s at work are connected to an exchange server.)
Lets say the original emailadresse attached to this accound is  @exchange.com
Recently i added a pop 3 account as a second account in Outlook.  Lets call it @pop3.com
 This new account i want to use as the standard mail account, and i have set it as the standard mail account in the outlook 2003 settings.
But, there are issues :) What happens is:
When i make a new email there is no problem. The receiver of the email will see that its sent from @pop3.com
But, everytime i want to answer to a received email, or i want to forward a received email, the recipient gets the email from @exchange.com
To avoid this problem i everytime have to manually choose, from some sort of "account button" and a drop down list generated by this button, the account @pop3.com  Then i get outlook to do it "my way", the way i want.
Is there a way for me to make outlook 2003 do this automatically: using the @pop3.com account both when making new emails but also when replying or forwarding.
I have tested this both with 2003 and 2007-ver of outlook, but on both versions of the software i have to do the same manual thing to make it work.
It also seems like the problem occours when people are sending mails to the @exchange.com adresse.  
Anyways, i want to use the @pop3.com som standard both when making new emails, replying and forwarding, not dependent on what account the sender of my received emails are sending emails to.

I appreciate any answers, and hopefully there is a solution for this. Because this prob has been naging me for  a long time :)

Best regards:

Question by:Gjermund72
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LVL 74

Expert Comment

by:Glen Knight
ID: 26184355
I am afraid that's the way it works in Outlook 2003 & 2007.

It's different in 2010, when you reply to a message it actually sends the reply from the address that it was sent to.

There is no way around this.

Author Comment

ID: 26184510
So, if someone sends an email to @exchange.com, its not possible in outlook 2003/2007 to answer it automatically  with @pop3.com, even if @pop3.com is set as standard?
LVL 74

Expert Comment

by:Glen Knight
ID: 26184596
I think I misunderstood your question.

Can you please clarify?
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Author Comment

ID: 26184825
Ok, lets see.
In outlook 2003 i have now a total of 2 accounts setup.  Its the exchange account, which when i use it the receiver of my emails will see its sent from gjermund@exchange.com ( just an example mail adresse ). And, then its this new account i have set up, which is a pop 3 account. When i send new emails with this account the receiver will see the mail is sent from gjermund@pop3.com.  
( i use @exchange.com and @pop3.com just to make it easier for you to understand the difference between these two types of accounts ). Whats the problem is as follows:
Even if i have set the pop3account as standard mail account, when i answer to an email sent to me, or i forward an email which is sent to me, the emails are sent from the account @exchange.com, not the one i have set as standard: @pop3.com
It seems like when people are sending emails to ME, and using gjermund@exchange.com, when i then try to answer to this email, instead of the wanted use of gjermund@pop3.com, which i have set as standard, the emailaccount used when replying or forwarding automatically is set as gjermund@exchange.com
How can i fix this?

Author Comment

ID: 26184889
I know i can do it manually, from a drop down list genereated when hitting the small account-button, but i want the  @pop3.acount to be used every time, both when sending new emails, and when replying and forwarding :)
LVL 74

Accepted Solution

Glen Knight earned 2000 total points
ID: 26184972
You cannot, the exchange account will always be the default, thats how Outlool works with Exchange.

I am using Outlook 2010 and this behaviour is different.

Author Comment

ID: 26185198
Ok. Well, i guess ihave to wait 5-6 years until my office can afford to buy outlook 2010 then :)
Anyways, thx for the help.

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