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Distribution Size Limit in Public Folders

Posted on 2010-01-05
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Last Modified: 2012-05-09
We have SBS 2003 Standard running Exchange 2003 SP2. We have created Public Folders for certain divisions of our company in which we store contacts including Distribution LIsts. Recently, we have started to get an error when trying to open multiple distribution lists. Error: "Can't open this item. There is not enough memory available on the Microsoft Exchange Server computer to perorm the operation. Contact your system administrator". I have read multiple articles on this error and understand that there is a size limit to a distribution list. However, I have not found out what this size limit is exactly. Is is different for a Public Folder DL than it is for a Personal Folder DL? If so, what are the limits for each (In size. I understand that it is not the number of contacts in the list)? I have also exported a .pst of the Public Folder and imported it into an Exchange email account and can open it with no problem (this confuses me as well), but it will not allow me to copy multiple contacts which would allow me to create multiple DL's nested inside of one. If I go to the properties of the DL when it is in my Exchange Account, it says the folder size is 31KB. That seems awfully small to me. Is there no way to make the DL larger without nesting multiple DL's into one?
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Question by:fenski4435
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LVL 31

Expert Comment

by:Justin Owens
ID: 26191159
Even though the top of this article say Outlook 2000 only, disregard that.  It is applicable to all 2xxx versions of Outlook, per the "Applies to" section at the bottom of the article.  This article has the size limits and why they are there...  It is not a concrete number, BTW.  That would be to easy. ;-)

http://support.microsoft.com/kb/238569

Justin
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Author Comment

by:fenski4435
ID: 26191519
I have read this article a dozen times at least. My issue is that I cannot open the DL inside of Public Folders to follow the instructions in the article. I get the above mentioned error about not enough memory available. I can move them out of Public Folders via import/export to a Personal Folder and then open them and follow the article, but then I have the problem of getting them back into Public Folders.
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LVL 31

Expert Comment

by:Justin Owens
ID: 26191591
When you open them from your PST files, what are you doing to reduce their size before moving them back into Public Folders?

Justin
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Author Comment

by:fenski4435
ID: 26191707
What I was trying to do was just make new DL's and copy A-L to one and M-Z to another new DL and then bring them back into Public Folders, but it won't let me copy multiple contacts, so I would have to re-enter each contact into the new DL. We are talking about 125 contact on 4 DL's. It would take me a very long time to accomplish this.
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Accepted Solution

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Justin Owens earned 1500 total points
ID: 26191760
You can save the DL as a Text file, open it in XLS as a CSV, bust it up as you require, and them import it into a blank DL.
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Author Closing Comment

by:fenski4435
ID: 31673189
I did not follow the given procedure word for word, but it led me to the answer.
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