AIOC exe has stopped working

Posted on 2010-01-05
Last Modified: 2012-06-27
I continue to get this error message while scanning photos with my Dell 926 All-In-One Printer. I restart the computer and it works for awhile then it shows this message again. I've even uninstalled and reinstalled the drivers. Same thing. I was able to scan about five pictures, then this message appeared again. I have Windows 7 Pro. Any suggestions?
Question by:gtyhealthcare
    LVL 17

    Expert Comment


    Author Comment

    I actually tried those steps before asking the question here. It was unsuccessful.
    LVL 17

    Accepted Solution

    Have you tried both drivers, from windows update and from dell web site? Both no good?
    LVL 22

    Expert Comment

    This is a known issue (AIOC.exe has stopped working) of Lexmark which occurred
    even under Vista which they have not,as far as I know,have not fixed.
    Seems that unplugging the USB cord and plugging it back after a 5 sec. pause
    work for some.
    Your only solution is to contact lexmark support and ask them.They will probably tell you
    to reinstall the drivers,so that is your only option.Get the latest drivers from their site
    and try....

    Author Comment

    Thanks, but I have a Dell 926. I've updated the drivers twice with no luck and unplugged the cord as well. I've even tried to plug into different outlits to no avail.

    Author Closing Comment

    Thanks. I thought my computer was set to update automatically for windows but it was not. I downloaded the updates and all seems fine. Thanks!

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