BES Reconciliation Problem

Can someone point me in the right direction to troubleshoot reconciliation problems with BES v5.0.

Some users e-mails are not being reconciled with our Exchange 2007 server.  A reload and reactivation of the phone seems to solve the problem for that user.  But there have been quite a few users reporting the problem.
Who is Participating?
nordtorpConnect With a Mentor Commented:
Have you tried to turn reconcile off and then on and those usual stuff?

Here is a page that I use to get the normal activities or routines on a blackberry

Does the logs on the server say anything interesting? Does the users have problems with emails only the one way or both? I would assume that you have exchange settings to the blackberry and no POP3 or similar.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.