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Print spooler stopping

Print spooler keeps stopping.
The user has a Dell Laser Printer 1710n and connected directly on his local workstation via USB.
The services show unknown characters as the description for Print Spooler.
print-spooler-stopping.JPG
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ShermanOaks
Asked:
ShermanOaks
1 Solution
 
LeeTutorretiredCommented:
To quote from the link given below:

If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.

This page has some very good advice on how to clean up installed printer drivers so that you can reinstall the printer and hopefully correct your problem:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

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databit54Commented:
You may have a virus or malware. Run a scan with Malwarebytes in safe mode.
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houssam_balloutCommented:
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ShermanOaksAuthor Commented:
Scanned for virus and malware and came up nothing.
Also remove the driver completely. Download and installed an updated driver for the printer.
The issue is still occurring.
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LeeTutorretiredCommented:
You didn't say whether you had tried the advice from the page whose link I gave you...
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