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Internet Explorer 8 "Shrink to Fit" printing issues

IE8 Shrink to Fit problem
I have a problem that is driving me insane and I was wondering if anyone knows of a solution.  
Scenario:  Same web site build running in 4 places:  
A) Local Machine
B) Intranet Server
C) Prod Web Server
D) Alternate Prod Web Server.

 IE8 does not Shrink To Fit the print preview consistently based on either where the site is running, or what client computer is accessing the site.  There is no clear cause and effect.

1) Machine 1: Vista 32 Pro with IE8 v. 8.0.6001.18865.  This machine successfully shrinks the print preview on A and B (local intranet sites) but not on C and D (internet sites)
2) Machine 2: Vista 64 prod with IE8 v. 8.0.6001.18865.  This machine successfully shrinks the print preview on all of the sites.
3) Machine 3: XP Pro 64 with IE8 v. 8.0.6001.18702.  This machine successfully shrinks the print preview on all of the sites.
4) Machine 4: XP Pro 32 with IE8 v. 8.0.6001.18702.  This machine successfully shrinks the print preview on A and B (local intranet sites) but not on C and D (internet sites)
5) Machine 5: Windows 7 Pro 32 with IE8 v. 8.0.7600.16385.  This machine successfully shrinks the print preview on all of the sites.
6) Machine 6: Windows Vista 64 Ultimate with IE8 v. 8.0.6001.18865.  This machine does not shrink on ANY of the sites, however, it is accessing them all over a VPN and IE likely is treating them all as On the Internet.  When I add all of these sites to the Local Intranet zone, it successfully shrinks them all.  This does not have any effect on machines 1 or 4.
7) Machine 7: Windows 7 Pro 32 with IE8 v. 8.0.7600.16385. This machine successfully shrinks the print preview on A and B (local intranet sites) but not on C and D (internet sites)

Additional Notes:
" Although the OSs are 64-bit, IE is a 32-bit app in all cases.
" The only patterns I can find are:
  o All of the machines with the problem are 32-bit, but not all 32-bit machines have the problem.  (Machine 5 works).  
  o All web sites residing on the local network work on all machines
  o The problem occurs only on certain machines accessing the web site via the internet, even if I configure IE to believe those sites are on the local Intranet (except in the case of Machine 6, which is 64-bit)
" I believe the IE Build numbers are the latest and greatest per OS.
" Machines 2 and 3 (working) have the same default printer as Machines 1 and 4 (not working).
" None of the machines are using Compatibility View.  If I turn that on for machines 1 and 4, it clears up the problem, but we are trying to avoid relying on Compatibility View as a permanent solution because it creates other layout issues.
" The IE Advanced settings and security settings on the machines that do not work have been reset to the defaults which did not help.
" I have tried adding the registry setting for FEATURE_STF_Scale_Min set to 60 and this had no effect.
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kvoolk
Asked:
kvoolk
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1 Solution
 
heat_z0neCommented:
check JAVA is installed and updated in problematic PC

BOB
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kvoolkAuthor Commented:
I checked 3 that are working and 3 that are not.

- Of the 3 that are not working, 2 of them have java 1.6.0.17, the latest.  One of them has java 1.5.0.12.
- Of the 3 that are working, one has java 1.4.2., one has 1.5.0, and one has 1.6.0.16.

There doesn't seem to be a correlation.
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heat_z0neCommented:
check your Printer Driver like PCL5 or PCL6
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kvoolkAuthor Commented:
heat_z0ne:  My default printer is the Microsoft XPS Document Writer.  However I do have a number of printers, 2 of which are PCL6.  What should I check about the drivers?

Beyond that, I have discovered that sometimes on one machine when I reboot, the print preview auto shrink works for a short period of time, up to 10 minutes or so.  Then it stops working.  This is especially aggravating because if I make a system change, like uninstall a security patch, and then reboot, it fools me into thinking that was the solution, only to let me down later.
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heat_z0neCommented:
check driver version , some time they need JAVA or .net latest version to work.

BOB
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kvoolkAuthor Commented:
I changed my HP Driver to the latest Universal Driver released 3 weeks ago, and it didn't change anything.  I have all of the latest .Net releases and patches installed, and am running the latest release of Java as well.
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heat_z0neCommented:
check you have "Microsoft Software Inventory Analyzer" installed ,if is there uninstall it.
By default its installed with IE8

BOB
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kvoolkAuthor Commented:
That was one of the first things I checked after an extensive Google search which I conducted for days before creating this post.  I do not have it on any of the machines.  I think it must come with something else like Windows 7.  I also uninstalled KB969897 which some people speculated might be the culprit but that didn't fix it either.
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kvoolkAuthor Commented:
This is still a problem for us with IE 8.  I have accepted the fact that it must be an odd bug with IE 8 and there is nothing we can do except work around it by print previewing the pages first, and then manually selecting the shink factor.  Since this question ends with no solution other than learning to live with bugs in Internet Explorer 8, it might be worthwhile to leave this thread online for others who might be running into the same issue, wondering if there is some possible solution.  And they might find this thread and know that sadly, there isn't.
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kvoolkAuthor Commented:
Since this question ends with no solution other than learning to live with bugs in Internet Explorer 8, it might be worthwhile to leave this thread online for others who might be running into the same issue, wondering if there is some possible solution.  And they might find this thread and know that sadly, there isn't.
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