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Exchange 2003 issue

Hi,

My exchange 2003 sp1 server had an issue yesterday, the event log says
"Information Store (5680) First Storage Group: The database C:\Program Files\Exchsrvr\mdbdata\priv1.edb has reached its maximum size of 16383 MB. If the database cannot be restarted, an offline defragmentation may be performed to reduce its size."

I then tried to install the exchange 2003 sp2 and then while installing the same I received an error  "Setup failed while installing sub-component Exchange ActiveSync with error code 0xC0070643 ". When I pressed "cancel" the remainign steps got completed and exchange is working now. But I wanted to know how we can resolve these two issues
1) priv1.edb has reached its maximum size of 16383 MB.
2) Exchange ActiveSync with error code 0xC0070643
Is there any setup procedure.  Somehow exchange is working now.




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kurajesh
Asked:
kurajesh
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5 Solutions
 
NarendraGCommented:
1) priv1.edb has reached its maximum size of 16383 MB

http://support.microsoft.com/kb/828070

2) Exchange ActiveSync with error code 0xC0070643

http://geekswithblogs.net/colinbo/archive/2006/01/27/67345.aspx
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kurajeshSenior Systems AnalystAuthor Commented:
just wanted to confirm , can i go ahead with the steps mentioned in  "Exchange ActiveSync with error code 0xC0070643" resolution

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NarendraGCommented:
yes
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kurajeshSenior Systems AnalystAuthor Commented:
thanks , let me do that and i will update
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Alan HardistyCo-OwnerCommented:
Install Exchange 2003 Service Pack 2 and chnage the registry settings as per NarendraG's first link.
The store will dismount itself once a day until you increase the maximum size of the store.  The max size you can set is 75gb although it is not recommended that you just jump to 75gb.  Start smaller with something like 30gb (double what you have now) and then monitor.
Exchange 2003 Service PAck 2 also makes Activesync a whole lot easier to manage and should work better.  If it does not after installing SP2, please refer to my FAQ for details of how to resolve:
http://www.it-eye.co.uk/faqs/readQuestion.php?qid=1 
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Glen KnightCommented:
This is probably due to your information store reaching it's limit.
In Exchange 2003 prior to Service Pack 2 this was limited to 16 GB
 
Check the application log on your Exchange Server for the following:
 
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 1112
Description: The database "Mailbox Store (Server Name)" has reached the maximum allowed size. Attempting to unmount the database.
 
Event Type: Warning
Event Source: ESE
Event Category: Space Management
Event ID: 445
Description: Information Store (3160) The database D:\Program Files\Exchsrvr\MDBDATA\priv1.edb has reached its maximum size of 16383 MB. If the database cannot be restarted, an offline defragmentation may be performed to reduce its size.
 
If this is the case then Services Pack 2 can be applied for Exchange Server 2003 from here: http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=535BEF85-3096-45F8-AA43-60F1F58B3C40&displaylang=en
If you are running Small Business Server 2003 then you need to ensure that you have SP2 for Exchange along with SP2 for Windows and SP1 for SBS: http://www.microsoft.com/windowsserver2003/sbs/downloads/sp1/default.mspx
 
Once you are running SP2 for Exchange you can increase the size of your Information Store Limit but following this article: http://support.microsoft.com/kb/912375 upto a maximum of 75GB
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Glen KnightCommented:
Sorry Alan didnt realise you had already posted had thisnone open in my screen for ages!

Author > please ingnore my commebt i didnt realisr others had alread posted the information.
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Alan HardistyCo-OwnerCommented:
No worries - at least we are all saying the same thing.
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kurajeshSenior Systems AnalystAuthor Commented:
Thanks and it is ok now
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