Adobe Acrobat Professional: AcrobatInfo.exe - Application Error

Posted on 2010-01-05
Last Modified: 2013-11-12
Just recently I started receiving the following error message when ever I move a PDF icon on my desktop:

Adobe Acrobat Professional: AcrobatInfo.exe - Application Error
The instruction at "0x021a1243" referenced memory at "0x03db38bc". The memory could not be "written".
Click on OK to terminate the program

Panda AV scan is clean, Temp files have been purged. No info on
How can I get rid of this?
Question by:lulgi
    LVL 32

    Accepted Solution


    reinstall seems the only option, rare but annoying error:


    Author Closing Comment

    Acrobat 8 Pro is part of my CS3 install. I will see if the master disk has a "Repair" option before trying the full uninstall/reinstall solution provided here.
    Otherwise, solution seems logical and the link to the Adobe Forum was very helpful.

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