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Asking Login when Outlook 2007 connects to Exchange 2007

Posted on 2010-01-05
Medium Priority
Last Modified: 2012-05-08
Domain controller is Windows SBS 2008 server with Exchange 2007 pre-installed. Workstations are Outlook 2007.

User is confronted with repeated login screen when Outlook 2007 is opened. Repeated user/pwd entree does not remove the constant login popup screen. Plus, when clicking on send and receive button in Outlook 2007 it does not update the User email account.

Any ideas??
Question by:zackery
  • 2
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LVL 74

Accepted Solution

Glen Knight earned 2000 total points
ID: 26187957
First thing to do is make sure you have at least Rollup 9 installed for Exchange 2007

Then the following 2 websites provide solutions to the above.
I have had mixed comments some say the first work and some say the second work:


See the section about enabling Kernel Authentication: http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/0c94187d-bc97-4fa5-9413-e8762a25a360

Author Comment

ID: 26192547
Thanks for the input demazter. This SBS 2008 server has all critical Windows updates installed. Would not Rollup 9 be installed with these? Do you know how to check if Rollup 9 is already installed?
LVL 74

Expert Comment

by:Glen Knight
ID: 26192561
You can check if rollup 9 is installed by going to Control Panel > Programs and Features then click show updates.

If it's installed it will be listed there.

Author Closing Comment

ID: 31673360
Thanks much. No longer have pop up login.

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