seanfoyatplumbworld
asked on
Folder Redirection problem after upgrading clients to win 7 on sbs2008
I have upgraded 2 clients to windows 7 and joined them to the SBS 2008 network using connect method.
Now folder redirection fails. error 502 in log says" the destination is offline . The network path was not found."
The user folders are still visible on the server. I have completed multiple log off/on cycles.
Interestingly on the server, when I had a look at the wizard to move redirected folders in server storage tab. The server gives an error saying it can't query the the location ?
Help most gratefully recieved.
Now folder redirection fails. error 502 in log says" the destination is offline . The network path was not found."
The user folders are still visible on the server. I have completed multiple log off/on cycles.
Interestingly on the server, when I had a look at the wizard to move redirected folders in server storage tab. The server gives an error saying it can't query the the location ?
Help most gratefully recieved.
SOLUTION
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Sorry dyslexia kicked in :-) Saw upgrade and 2008 and assumed all users had issues after 2003 => 2008 migration. Because the error is saying it can't query the the location, it is possible this still may help, but if it were the problem I think it would affect all existing users (not new users)
A couple of other thoughts:
-Make sure the SBS is fully patched. There were some updates that affect Win 7 and applying Group Policies
-Apparently Win 7 requires 3 logons before all policies (such as Redirected Folders) are applied
-Run gpresult and see if the SBS Folder Redirection policy was applied, if not try gpupdate /force and review the PC's event logs (application logs)
-Make sure the SBS is fully patched. There were some updates that affect Win 7 and applying Group Policies
-Apparently Win 7 requires 3 logons before all policies (such as Redirected Folders) are applied
-Run gpresult and see if the SBS Folder Redirection policy was applied, if not try gpupdate /force and review the PC's event logs (application logs)
ASKER
Stranger and Stranger. Tried the gpupdate force. Error log says The processing of group policy failed. Windows could not obtain the name of the domain controller. This could be caused by a name resolution failure" verify DNS is working correctly.
Same message on both machines.
Im struggling to find where to find the grant exclusive rights box ?
Tjis problem is affecting all of the users. There are only 2 client computers that have been upgraded but it is affecting 4 users (shared machines).
Same message on both machines.
Im struggling to find where to find the grant exclusive rights box ?
Tjis problem is affecting all of the users. There are only 2 client computers that have been upgraded but it is affecting 4 users (shared machines).
ASKER
sorry also yes I have allowed all updates to install on the server. Have also tried numerous log ins and reboots of both client machines and users.
The main problem is that there is no access to the users documents etc as they were all previously redirected. Now of course they are pointed at local directories.
The main problem is that there is no access to the users documents etc as they were all previously redirected. Now of course they are pointed at local directories.
>>"Windows could not obtain the name of the domain controller"
Make sure DNS points only to the SBS. Make sure the PC's DNS does not point to a router or ISP, even as an alternate/secondary DNS server.
Ping the server by name. both NetBIOS and FQDN ( server & server.local). Do they work?
If DNS is OK and the policies are not applied it sounds like the domain membership is broken and you may have to rejoin the domain. If it comes to that follow instructions in TechSoEasy's instructions. It is for SBS 2003 and XP, but the principles are the same including the folder and registry deletions.
http://techsoeasy.spaces.live.com/blog/cns!AB2725BC5698FCB8!278.entry
Make sure DNS points only to the SBS. Make sure the PC's DNS does not point to a router or ISP, even as an alternate/secondary DNS server.
Ping the server by name. both NetBIOS and FQDN ( server & server.local). Do they work?
If DNS is OK and the policies are not applied it sounds like the domain membership is broken and you may have to rejoin the domain. If it comes to that follow instructions in TechSoEasy's instructions. It is for SBS 2003 and XP, but the principles are the same including the folder and registry deletions.
http://techsoeasy.spaces.live.com/blog/cns!AB2725BC5698FCB8!278.entry
>>" Now of course they are pointed at local directories"
The fact that you cannot manually change this implies some GP's are being applied, but other issues imply the trust is broken.
The fact that you cannot manually change this implies some GP's are being applied, but other issues imply the trust is broken.
Run dcdiag and ipconfig /all the post results.
ASKER
OK dns is set to auto and is pointing at the server and nowhere else.
I followed the techsoeasy and logged off on 4 times just for good measure. With still the same result in the event log.
below is the ipconfig /all from the client.
ill post ipconfir and dcdiag from server in a second
I followed the techsoeasy and logged off on 4 times just for good measure. With still the same result in the event log.
below is the ipconfig /all from the client.
ill post ipconfir and dcdiag from server in a second
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\seanfoy>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LUXEMBOURG-PC
Primary Dns Suffix . . . . . . . : ascott.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ascott.local
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : ascott.local
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-21-63-83-DF-A5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::75ae:31e1:9177:e483%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.10.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 06 January 2010 14:24:14
Lease Expires . . . . . . . . . . : 14 January 2010 14:24:14
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.2
DHCPv6 IAID . . . . . . . . . . . : 218112355
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-CB-ED-76-00-13-77-94-FC-D7
DNS Servers . . . . . . . . . . . : 192.168.10.2
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ascott.local
Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-13-77-94-FC-D7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.ascott.local:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ascott.local
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\seanfoy
ASKER
Ok and here is the ipconfig and dcdiag from the sbs box.
I can see a couple of errors there, but they are way beyond anything I've ever heard of !!
I am now getting very scared.
cheers
Sean
I can see a couple of errors there, but they are way beyond anything I've ever heard of !!
I am now getting very scared.
cheers
Sean
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\seanfoy>dcdiag
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = ASCOTTMANSERVER
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\ASCOTTMANSERVER
Starting test: Connectivity
......................... ASCOTTMANSERVER passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\ASCOTTMANSERVER
Starting test: Advertising
......................... ASCOTTMANSERVER passed test Advertising
Starting test: FrsEvent
......................... ASCOTTMANSERVER passed test FrsEvent
Starting test: DFSREvent
......................... ASCOTTMANSERVER passed test DFSREvent
Starting test: SysVolCheck
......................... ASCOTTMANSERVER passed test SysVolCheck
Starting test: KccEvent
......................... ASCOTTMANSERVER passed test KccEvent
Starting test: KnowsOfRoleHolders
......................... ASCOTTMANSERVER passed test
KnowsOfRoleHolders
Starting test: MachineAccount
......................... ASCOTTMANSERVER passed test MachineAccount
Starting test: NCSecDesc
......................... ASCOTTMANSERVER passed test NCSecDesc
Starting test: NetLogons
[ASCOTTMANSERVER] User credentials does not have permission to perform
this operation.
The account used for this test must have network logon privileges
for this machine's domain.
......................... ASCOTTMANSERVER failed test NetLogons
Starting test: ObjectsReplicated
......................... ASCOTTMANSERVER passed test
ObjectsReplicated
Starting test: Replications
[Replications Check,ASCOTTMANSERVER] DsReplicaGetInfo(PENDING_OPS,
NULL) failed, error 0x2105 "Win32 Error 8453"
......................... ASCOTTMANSERVER failed test Replications
Starting test: RidManager
......................... ASCOTTMANSERVER passed test RidManager
Starting test: Services
Could not open NTDS Service on ASCOTTMANSERVER, error 0x5
"Win32 Error 5"
......................... ASCOTTMANSERVER failed test Services
Starting test: SystemLog
......................... ASCOTTMANSERVER passed test SystemLog
Starting test: VerifyReferences
......................... ASCOTTMANSERVER passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : ascott
Starting test: CheckSDRefDom
......................... ascott passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ascott passed test CrossRefValidation
Running enterprise tests on : ascott.local
Starting test: LocatorCheck
......................... ascott.local passed test LocatorCheck
Starting test: Intersite
......................... ascott.local passed test Intersite
C:\Users\seanfoy>
Here is part of your problem most likely. You have a disconnected media that is most likley higher in the binding order since it is the wired connection.
So, check you binding order in your network connections under Advance Settings. Make sure you have your wireless connection first if you are going to be using this device for network connectivity in your office.
Also, is there any reason why you are using IPv6?
So, check you binding order in your network connections under Advance Settings. Make sure you have your wireless connection first if you are going to be using this device for network connectivity in your office.
Also, is there any reason why you are using IPv6?
Make sure when you logon to the DC that you are using a Domain Admin account to run the dcdiag.
I assume the same issue exists with a wired connection?
Can you disable the PC's firewall as a test? Especially if there is a non Windows firewall.
>>"I followed the techsoeasy "
The link is about removing from the domain and rejoining. Did you do so?
Can you disable the PC's firewall as a test? Especially if there is a non Windows firewall.
>>"I followed the techsoeasy "
The link is about removing from the domain and rejoining. Did you do so?
ASKER
yes i did remove from the domain and reconnect following his guidance. Only did it to the one machine though and exectly the same situation on machine is cabled the other is wireless, but Ive tried the second machine on ethernet too.
Now disabled the firewall on both machines and the sbs box and one of the machines is seeing the redirected folders for 1 user but not the others and I am still getting the error on the server saying it cant query the location
Now disabled the firewall on both machines and the sbs box and one of the machines is seeing the redirected folders for 1 user but not the others and I am still getting the error on the server saying it cant query the location
ASKER
Sorry forgot to say have disconnected and reconnected the second machine as well per techsoeasy.
Login in 3 times after rejoining the domain with the machine that is still not working. There is a sequence that has to be processed by the logons.
ASKER
tried it many more times.
have also then tried gpupdate / force
the first gpresult says it needs to process redirection policy after log off.
Then gp result says can't complete this function.
Event viewer has the same error saying the network path cant be found
have also then tried gpupdate / force
the first gpresult says it needs to process redirection policy after log off.
Then gp result says can't complete this function.
Event viewer has the same error saying the network path cant be found
ASKER
I've pasted in errors from dcdiag below if it helps?
Starting test: ObjectsReplicated
......................... ASCOTTMANSERVER passed test
ObjectsReplicated
Starting test: Replications
[Replications Check,ASCOTTMANSERVER] DsReplicaGetInfo(PENDING_OPS,
NULL) failed, error 0x2105 "Win32 Error 8453"
......................... ASCOTTMANSERVER failed test Replications
Starting test: RidManager
......................... ASCOTTMANSERVER passed test RidManager
Starting test: Services
Could not open NTDS Service on ASCOTTMANSERVER, error 0x5
"Win32 Error 5"
......................... ASCOTTMANSERVER failed test Services
Starting test: SystemLog
Does the SBS have 1 NIC or 2 (ipconfig mentioned but not posted above)
Are there additional servers in this domain, either local or remotely connected by VPN?
Are there additional servers in this domain, either local or remotely connected by VPN?
ASKER
Just 1 NIC and no other servers.
I am running out of ideas.
Sorry I missed this earlier:
>>"Im struggling to find where to find the grant exclusive rights box ?"
Open the Group Policy Management console under administrative tools | locate the SBS Folder Redirection policy | right click on it and choose edit | browse to | user configuration\policies\win dows components\folder redirection\<folder name> | right click on the folder and choose properties | settings | un-check "grant the user exclusive rights to <folder name>"
Sorry I missed this earlier:
>>"Im struggling to find where to find the grant exclusive rights box ?"
Open the Group Policy Management console under administrative tools | locate the SBS Folder Redirection policy | right click on it and choose edit | browse to | user configuration\policies\win
ASKER
its Ok dont worry. I was reviewing our thread about an hour ago and managed to find another post on the grant exclusive rights options. I have unchecked reforced the GPupdate and done the 4 restarts. Not much further forward Im afraid. The only other thing that I have observed is that in windows explorer on one machine I can browse the network to redirected folders on the server but then there are no users listed. On the other machine I cannot browse to redirected folders. Dont know whether that is relevent or not.
ASKER
The folders and exchange data are all stored on a seperate drive on the server to the OS. If I were to clean install SBS and use the wizard to move the redirected folder to the "storage" drive would the folders be preserved ?
>>" I can browse the network to redirected folders on the server but then there are no users listed. On the other machine I cannot browse to redirected folders. Dont know whether that is relevent or not."
That is a weird one, I have seen that as well in the past. Rebooting or running "repair" on the NIC will "usually" fix that.
If named the same it could overwrite them. You could move them to another master folder temporarily.
For the record, by default SBS 2008 (with the grant exclusive rights" option) will not allow you as an admin access to the redirected folders to move the data back.
Perhaps try running the "fix my network wizard" on the SBS (SBS management console | network | connectivity | ). Amazing what that fixes. More importantly if you haven't done so run the best practices analyzer. It can point out all sorts of server configuration issues.
http://www.microsoft.com/downloads/details.aspx?familyid=86a1aa32-9814-484e-bd43-3e42aec7f731&displaylang=en
That is a weird one, I have seen that as well in the past. Rebooting or running "repair" on the NIC will "usually" fix that.
If named the same it could overwrite them. You could move them to another master folder temporarily.
For the record, by default SBS 2008 (with the grant exclusive rights" option) will not allow you as an admin access to the redirected folders to move the data back.
Perhaps try running the "fix my network wizard" on the SBS (SBS management console | network | connectivity | ). Amazing what that fixes. More importantly if you haven't done so run the best practices analyzer. It can point out all sorts of server configuration issues.
http://www.microsoft.com/downloads/details.aspx?familyid=86a1aa32-9814-484e-bd43-3e42aec7f731&displaylang=en
Try disabling IPv6.
ASKER CERTIFIED SOLUTION
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Good article to know about. Glad you were able to resolve seanfoyatplumbworld.
Cheers!
--Rob
Cheers!
--Rob