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connect iphone to exchange

We have a Windows Small Business Server 2003 that we have been connecting to for years via Windows Mobile Devices.  We now need to connect some users with iPhones, and have been having no luck.  Apple wants $695 for any assistance in the matter.  We have tried everything that we can find, but cannot find the answer.  The closest we've gotten is to get the account all set up, the account gets verified without issue, and we go to the inbox on the phone, and don't get any errors.  We also don't get any mail though, and mail sent doesn't ever seem to arrive anywhere.
The server is reachable on the web via OWA at https://mntts.com/exchange (iPhone server setting used was mntts.com)
It is also reachable via https://acs.mntts.com/exchange (iPhone server setting used was acs.mntts.com)
The local domain name is mattacs.local (iPhone domain used was mattacs)
The server's self-issued security certificate matches up to acs.mntts.com (the second server setting we tried).  We have tried it with and without SSL, without any luck.  We don't know if there is something special that needs established in the firewall, or on the server, or what, but if somebody could help, we'd like to have the step-by-step instructions on what we need to do to get this working.  What is really mystifying us is how ActiveSync works flawlessly on multiple Windows Mobile devices for years, yet ActiveSync cannot seem to work at all via iPhones.
Thanks in advance,
Matt
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MNTTS
Asked:
MNTTS
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1 Solution
 
ajwukTechnical Consultant / Project ManagerCommented:
Open up ports 993 and 587 through to your SBS server and try to connect then.
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Narayan_singhCommented:
Exchange Sp2 needs to be installed for activesync to work.
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Narayan_singhCommented:
iPhone wont sync unless you have Exchange 2003 sp2.
As you siad your windows mobile work fine there shouldnt be any other setting that could hamper iPhone except SP2.
and as you have self SSl .. and if you use SSL whicle synchronizing you will have to manually install certificate on the device.
see this on how to configure iPhone for ActiveSyc
http://support.apple.com/kb/HT2480
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Alan HardistyCo-OwnerCommented:
Please have a read through my FAQ for Activesync and Exchange 2003 which offers IIS settings, Tests you can perform to see what is working / not working and solutions to resolve any issues:
http://www.it-eye.co.uk/faqs/readQuestion.php?qid=1 
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MNTTSAuthor Commented:
I found the solution (?) myself actually, but thank you all for your responses.  I had read simliar answers everywhere but after submitting the question, and having a few moments of peace and quiet, I realized something I was overlooking.... Windows Small Business Server 2003 Service Pack 2 does not include Exchange 2003 Service Pack 2.  So while I was sure my server was up to date with the latest and greatest from Microsoft, it was in fact needing Service Pack 2 for Exchange 2003.  Thanks for your insights, Matt
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Alan HardistyCo-OwnerCommented:
Don't forget to close the question down.
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MNTTSAuthor Commented:
Doubtful anybody would have thought to explicitly state that SP2 for Exchange was not included in SP2 for Windows 2003 SBS, but that was the real key for my case.
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