2008r2 Printer Redirection problems

Posted on 2010-01-06
Last Modified: 2013-11-21
We have 2 new (virtual) 2008r2 Terminal Servers running Microsoft Dynamics.  We have users all over the company logging in to these servers.  All of our clients are XPsp3, and we have updated them to the latest RDS client (7).  On some machines, when the user logs in to the terminal server (either one), all of their local printers get redirected, just like they should with the 7 client and 2008r2.  On other machines, no matter what user id you use to log in with, you don't get printer redirection, and on the TS, in the event log, you get the same "printer driver can't be found" error - just like a 2003 TS that doesn't have the driver installed.  The client machines are both XPsp3 with the new client - but it seems to be something on the client end.

A second problem we are having is with the people that do get their local printers to show up.  We use Xerox WorkCenter machines, and sometimes when they print (through redirection), they get pages full of random text or wingdings.  I have switched their local driver back and forth between PCL, PS, and the universal driver, but it seems to make no difference.

Thanks for any help on these issues.
Question by:brandenb
    LVL 31

    Expert Comment

    by:Cláudio Rodrigues
    1. Make sure all PCs have the latest .NET Framework and SPs (i.e. .NET Framework 3.5 SP1).
    2. If NOT using the 2008 R2 Easy Print, the printer drivers that are on the local PCs MUST exist on the TS otherwise that message will be logged on the event viewer.
    3. Have you tried using the RDS Easy Print? That should fix all your issues with printing.

    Cláudio Rodrigues
    Citrix CTP

    Author Comment

    I thought the Easy Print was default - Is there a way to specifically turn it on?
    LVL 31

    Accepted Solution


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