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unexpected shutdown?

When all we see in the system logs is something like

"The previous system shutdown at 8:23:22 PM on 1/5/2010 was unexpected." Event ID: 6008, how do we troubleshoot the problem?

And there is nothing in the application log at that time.

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Brian B

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anushahanna

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there was no electrical downtime yesterday; but we did have one 3 months ago, and going through the records at that time of the electrical failure, we see many other errors, but not Event ID 6008. At that time, there are many other failure notices like 'Disk/drivers/communication/port/controller etc errors' but none like The previous system shutdown was unexpected...

if you have any thoughts for this pattern, pl let know..

Brian B

So go ahead with checking the UPS and making sure the plugs are tight.

What time is the entry in the log? The time of the entry compared to the shutdown time will tell us how long them system was "down" for, or even if the system was really down at all.

If the power were to go out, is this server supposed to come back online by itself once the power is restored?

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matiasl

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anushahanna

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TBone2K
confirmed every way that there was no power issue in the last 3 months. so like the link matiasl posted, I need to start thinking 'outside the box'- who would have thought 'hot' memory would have caused it?

thanks to both of you.

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Brian B

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ahmad2121

What hardware are you running on?

anushahanna

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TBone2K, thanks for your tip. I did dusted out the box and confirmed the connections are ok..

ahmad2121, it is a ibm x series server. 4 Dual core xeons with 4 GB Ram, and plenty of disk.

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ahmad2121

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anushahanna

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thanks for mentioning about ASR. how can I check if ASR is a feature in the IBM 3850 M2 server/Windows 2003? what is a management processor? is it part of xeon?

ahmad2121

Its part of the hardware package that you purchased. Not sure how you would check whether you have it or not, check the BIOS for ASR setting. That should be a good hint.

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Don

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anushahanna

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Thanks for the useful info.