Offline Files not available offline
Posted on 2010-01-06
We just purchased a new dell latitude E4300 laptop for a staff member. This staff member needs to access files on his shared drive at the office when off of our domain. We currently redirect our staff "Home" directory to the my documents folder, when they go home and use the system they login with fully qualified name to access the same profile with the my documents folder cached.
My current problem is that this one machine will not allow the files to be offline, when you login off of the network the shared drive is not listed as an offline drive (it disconnects when you logout) as it should be and my documents is not accessible. Now this works on other machines and his current machine so I am confused as to why its not working on this one. If you view the offline files you can see all of his files but they are not setup in a directory structure like within my docs.
These are the things I have tried.
Cleared cache, deleted all offline files and re-synced
reinstalled OS and re-synced