?
Solved

Exchange 2007 - "buildtobuildupgrade" SP2  - unable to uninstall

Posted on 2010-01-06
4
Medium Priority
?
1,947 Views
Last Modified: 2012-05-08
I was just starting to setup Exchange 2007 and upgraded to SP2, which failed due to various services starting up in time.

I have now found an alternative hosted solution online and as I will only have 4 users it makes sense financially.

I have tried to uninstall Exchange using the Programs and Features route, but it reports an error due "build to buiild upgrade" and says I cannot use uninstall.   It does all the prerequisite checks ok but stops when actually uninstalling the mailbox role.

I am using Windows 2008 standard.

Any ideas how I unistall Excahnge 2007 ?

0
Comment
Question by:dougal75
  • 2
  • 2
4 Comments
 

Expert Comment

by:haselld
ID: 26191482
I suspect you may need to complete the SP2 upgrade before uninstalling and be aware that there are some prerequisite steps before uninstalling - see http://technet.microsoft.com/en-us/library/bb123893(EXCHG.80).aspx
0
 

Author Comment

by:dougal75
ID: 26195839
HI

I can't complete the upgrade as there are a number of serviecs which don;t start up properly.  I have tried to fix them but with no success.   I couldn't install SP2 or uninstall.   I have managed to remove all but the mailbox and management console.  I then ran SP2 install again and it completes with no errors.  However I still can;t uninstall exchange.

I tried the things on the microsoft link as you suggested but still the same thing.

When I run the exchange mnmgt console and look at the server configuration it says there is no mailbox there.  

I think there is a registry or file log somewhere which is telling exchange setup that the mailbox role is in an upgrade state.  Any ideas ?

0
 

Expert Comment

by:haselld
ID: 26200143
At this point you would probably have to contact Microsoft for support to clean up the registry problem as I don't believe there is a manual method for removing Exchange server.  I am assuming that a fresh operating system install is not an option.

Good luck!
0
 

Accepted Solution

by:
dougal75 earned 0 total points
ID: 26281467
Just to close this off -  I ended up going through registry keys to remove MSexchange and the services entries.  Then deleted the MS Exchange files, then removed the Active Directory exchange entries.  All seems to working ok, but is obviously not as clean as it should be.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I am posting this in case anyone runs into similar issues that I did, this may save you a lot of grief: Condition: 1. Your NetBIOS domain name contains an ampersand " & " character.  (e.g. AT&T) 2. You've tried to run any Microsoft installation…
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Planning to migrate your EDB file(s) to a new or an existing Outlook PST file? This video will guide you how to convert EDB file(s) to PST. Besides this, it also describes, how one can easily search any item(s) from multiple folders or mailboxes…
Suggested Courses
Course of the Month8 days, 19 hours left to enroll

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question