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Exchange 2010 Global Address List Problem

I just migrated from Exchange 2003 to Exchange 2010 and I have some issues. One main problem is the global address list. Our oultook clients are all 2003 versions. What seems to be happening is that the global list is not populating out correctly or Outlook 2003 is still trying to use the "remembered" addresses and not going by the new correct address. Is there a easy way to force the outlook clients to refresh the contact list or just delete the remembered list out so they have to go into the global list and click on the name?? Any help on this and basic exchange 2010 knowledge would be greatly appreciated. thanks.

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shauncroucher

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AisinAuto

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I have missed some steps in this migration somewhere. It is working but isn't working correctly. Both of you are on the right track on this. I still show a offline address list from the old exchange server on the new exchange server and 1 box is doing some strange things. The owa version on exchange has 2 different ones, light and premium i believe. All email accounts will open up into the premium with no issues but 1 box. No matter what i do it always opens up the the light version. I even applied a rule that tells it to open in premium but it will not work.

shauncroucher

Run the Best Practices Analyser from Exchange Management Console --> Toolbox and select Health Check from this tool.

Report or deal with any issues found there.

The offline address book can be regenerated if necessary. It is the global address list that you should concentrate on at the moment. There will be only one Global address list for the mailbox users.

If you use Outlook Web Access or you set up a new user and log into a PC with new user and configure Outlook 2003 does this all work ok?

Have you removed the NK2? What was the outcome?

Shaun

AisinAuto

ASKER

Here is a screen shot of the error i received
Capture.JPG

shauncroucher

hmmm, and what does it say when you click the link for more info?

This may not be related to the problem at hand. What results do you get when the NK2 is deleted? and can you run the fresh user test?

Shaun