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Strange wireless problem

I recently (today) started having problems with my wireless signal at home.  I have a cable modem that connects to a Netgear router.  I have two desktops on an ethernet connection to the router and I also connect wirelessly to it with my laptop.  The problem is with the laptop.  I use the laptop to connect to my work computer using remote desktop.  I have always done that (every Wednedsay) and haven't had a problem until today.  I can't make the remote desktop connection to work on the wireless connection.  It connects and let's me login to my server at work... but then it hangs and times out.  I can connect fine to my work computer using remote desktop using the other ethernet connected computers... and I can even connect without a problem using the same laptop if I turn the wireless off and connect to the router with and ethernet cable.  The remote connection problem is only on wireless.  The problem only seems to be the remote desktop connection... I can surf the web fine with the laptop (on wireless..)   This seems weird.  Any ideas?
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snyperj
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snyperj
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1 Solution
 
ss1jlfCommented:
Simple suggestion first...

Have you tried resetting your wireless router? i.e. Turn off power to your cable modem, turn off power to your NetGear router, thurn on power to modem, turn on power to router.
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Jackie ManCommented:
Check for Event log at both the laptop and desktop to see what errors you have encountered.

(Right-click "My Computer" -> select Manage -> goto "Event Viewer")
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snyperjAuthor Commented:
"Have you tried resetting your wireless router?"  Yes. in that order exactly.

Event log is full of errors, but I don't know which ones would pertain, or what to look for, or even which log to look at...(application, security, etc?).  This is my work laptop so I always get errors that it can't find my roaming profile etc, etc, whenever I boot up at home.

Another thing I noticed is it will not let me "repair" the wireless connection... it just bombs when it gets to " Windows is taking the following action: renewing your IP address"
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Rick_O_ShayCommented:
Are you getting any kind of interference from other nearby wireless devices? Although it would most likely affect any wireless surfing too it may be only impacting the higher volume traffic of RDP.
You should be able to see other networks with relatively high signals in your status list but you may need to get a wireless tool like inssider, xirrus, or net stumbler to get more details like channel number in use etc.
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snyperjAuthor Commented:
Nothing new on the list... I can see a couple of my neighbors wifi on the available networks list but the signal is very weak.  Plus, again, they have always been on the list and I haven't had a problem.  

I did just remember something else that likely has something to do with it.  My son got an Xbox for Christmas and he was using my laptop as a wireless adaptor so he could get onto xbox live.  He told me a little while ago that it has nothing to do with this problem though... hmmm..   He said all he did was to go into control panel, network connections, and then on the wireless connections "advanced properties" he checked the box under internet sharing to allow other users to share the internet connection.  He said this allowed him to get on the internet with the xbox connected to the laptop via an Ethernet cable.  He did uncheck the box when he was done with the laptop (I confirmed it is unchecked).... but now that I am having problems that I never had before it seems too conincidental that this wasn't what caused it?   But now what?
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Jackie ManCommented:
Maybe your son can help you to fix it. I think he is more techno-savvy than you. (Just kidding.. :-P)

Or, do you know how to run a ipconfig /all command in DOS prompt?

Goto Start -> Run -> Type cmd and press enter

A DOS window will appear.

Type ipconfig /all >results.txt and press enter.

Post the content inside results.txt back and we can see what is the problem.
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snyperjAuthor Commented:
no, he just knows how to use 'you tube'.

.....................................................................


Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection

        Physical Address. . . . . . . . . : 00-0E-7B-3C-2B-E0

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.83

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : Wednesday, January 06, 2010 10:55:21 AM

        Lease Expires . . . . . . . . . . : Thursday, January 07, 2010 10:55:21 AM



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection

        Physical Address. . . . . . . . . : 00-13-02-80-76-14

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.5

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : Wednesday, January 06, 2010 12:03:21 PM

        Lease Expires . . . . . . . . . . : Thursday, January 07, 2010 12:03:21 PM

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Jackie ManCommented:
The laptop is connected to the network via wired and wireless at the same time?

Can you paste all content inside results.txt file?
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snyperjAuthor Commented:
At the moment it is yes, only becuase I thought that was what you wanted to see.  Typically it would be only wireless.

This was at the top of the file.  I omitted it because it had my company domain.  Instead, I just changed it to say mycompany.com .  Thanks.

Windows IP Configuration



        Host Name . . . . . . . . . . . . : JMulloy

        Primary Dns Suffix  . . . . . . . : mycompany.com

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : mycompany.com
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Rick_O_ShayCommented:
I would kill either the wired side or wireless depending on where you are sitting. I have seen issues when both are up at the same time.
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snyperjAuthor Commented:
Ok, but that is how I started this mornning.  Wireless only.  Can surf, but can't maintain a wireless remote desktop connection which is why I ran an ethernet cable over to the kitchen table from the den, so I could work.  I have the ethernet disconnected now.  I can post this on EE, but I can't connect to work anymore.  I can connect... and login.... but the connection drops off after about 10 seconds (when wireless...)   I have been working on the remote desktop all day with the ethernet cable.... no problem.  
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Rick_O_ShayCommented:
I was just seeing both of them in the ipconfig you attached so I thought maybe you had them both up all the time.
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oconnork00Commented:
snyperj,

I've been having problems with my wifi network all day, and got it resolved in the last hour by members of this website.

Here's my question with the solution http://www.experts-exchange.com/Networking/Wireless/Q_25030983.html

Bottom line - I uninstalled my wireless NIC drivers and then scanned for hardware changes and it picked it up and now problem resolved.
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snyperjAuthor Commented:
worked!
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Rick_O_ShayCommented:
That seems really weird that you could surf the web fine and the drivers were bad.
Stranger things have been known to happen though.
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