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Member_2_1242703

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Workflow approval process going to incorrect URL or otherwise not working for 1 approver

I have a user that is an approver on a workflow. When this user gets a notification that he needs to approve a request he goes to a task list, clicks on the request, and then clicks approve. His browser is then redirected to a page that returns the generic IE "Page cannot be displayed" message.

Another user is (and I also am) an approver for this workflow as well. When we go through the same process, the workflow is approved as it should be. I've double checked and all of our rights for this site and workflow are identical.

Also at times, the user in question clicks on the task from the task list screen I mentioned earlier and his browser is directed to the generic "Page cannot be displayed" message.

Here is what the URL looks like when I go the the approval screen from the task list
http://ussrm-wsf:25594/Managers/_layouts/WrkTaskIP.aspx?List=70cc49d8%2D7c8d%2D4fac%2Da15b%2D78674f5ce03a&ID=570&Source=http%3A%2F%2Fussrm%2Dwsf%3A25594%2FManagers%2FLists%2FTasks%2FAllItems%2Easpx

Here is what his looks like:
http://ussrm-wsf:25594/Managers/Lists/Tasks/DispForm.aspx?ID=570&Source=http%3A%2F%2Fussrm%2Dwsf%3A25594%2FManagers%2FLists%2FTasks%2FAllItems%2Easpx

What are some things I can look at to fix this?
Avatar of mccarthybri
mccarthybri
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the first thing i would do is have him try on a differant box or have you goto his machine and see if it happens to you.  Its allways to ggod to figure if its the machine or the user profile or a combo of both
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Member_2_1242703

ASKER

Ok I just went to his machine and went to log on as myself....same bad request screen. All I did was click on "Login as another User" (through SP) and it bombed.
I looged in as him on my machine and it seemed to behave the same. Very strange. I poked around in other areas of SP for a while under his ID and then back to the task approval and got a "Request Header Too Long" error.

I also tried running the same process logged in both as him and as myself in Google Chrome and it worked fine. The behavior from my initial post was done in IE 8 both on a Vista and Win7 box. (The only difference in the two is an additional InfoPath popup message on 7 prior to going to the Bad Request error page)
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Member_2_1242703

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Thanks for posting this, wouldn't have figured that out tbh :p