External email slow processing
Posted on 2010-01-06
I am running Symantec Mail Security for SMTP on a SPAM server that receives, processes and then forwards inbound internet email onto my Exchange server. Below is my scenario:
On Monday 1/4/2010, our external email was delivering pretty much on time. For example, if someone sent me an email time stamped on their end at 3:00PM, I'd receive it in my mailbox by 3:03PM. Late Monday night, we had a drive fill up on our exchange server. I manually purged some logs, freed up sapce, and email began flowing again internally and externally, albeit slowly externally. Most of the day yesterday, external email was delayed @ 45 minutes. I assumed this was just due to the issue we had Monday night into Tuesday morning and that the Spam server was just beusy processing all the inbound messages that had queued up. Late Tuesday night, I sent my account a test email from my gmail acocunt and it came in @ 3 minutes after I sent it, and I received some other extarnal emails overnight that came in on tme. I thought the issue was working itself out, and the message queues must have had time overnight to catch up.
Well, this morning, we're back to @ 45 minutes delay in receiving inbound email from the internet. Any suggestions? Chris-Dent...you've bailed me a few times...here's hoping you see this post as well :-)