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Blocking OWA doesn't block BIS

A company I work for has requested that outside email be blocked for all users not on an approved list.  I blocked OWA and ActiveSync for all non-approved users, and a test user, who accesses company email through her Blackberry on BIS.

I disabled OWA and Activesync for her, but she claims to still get email on her Blackberry.

How can I block non-approved Blackberry devices?
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directpointe
Asked:
directpointe
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1 Solution
 
Justin OwensITIL Problem ManagerCommented:
Once BIS is hooked into an Exchange mailbox, it will continue to function regardless of if OWA and ActiveSync are disabled.  You would need to disable POP and IMAP for the user to kill BIS.  Alternately, you can delelete the CMIME reference for the account from the blackberry.

Justin
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Justin OwensITIL Problem ManagerCommented:
BTW, there could also be a desktop re-director involved.
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Shekhar2coolCommented:
Blocking "network@etp1007.etp.na.blackberry.net"   will not let any user to add the email id to BIS. But if already enabled then probably disable POP or IMAP.
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directpointeAuthor Commented:
I have POP and IMAP disabled and she is still getting email.  (It has been disabled since yesterday).

If I block that address, should it be blocked inbound, outbound, or both?
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Shekhar2coolCommented:
Inbound.

But if she is getting the emails then either she has to remove the account from BIS else you change her password and try.
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Justin OwensITIL Problem ManagerCommented:
Are you wanting a methodology which will affect all BIS users, or just this one?  If just this one, get the user's BIS password, log into the vendors BIS setup screen and remove the account.  She should not be able to re-add it.

Justin
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directpointeAuthor Commented:
All users.  I'm still waiting for the customer to respond to me.  We might be fine just blocking that email address so that people can't add more Blackberries without authorization.
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directpointeAuthor Commented:
Doesn't block existing BIS accounts
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