What Version of Java do you need for Blackberry Enterprise Server ???

Posted on 2010-01-06
Last Modified: 2012-05-08
I was getting MDS errors starting and stopping the services in the event viewer, so I researched and removed the 4+ versions of Java installed on the server, now I have no Java and i don't know what is the correct version for BES, can't seem to find the answer anywhere, my only alternative is to update to V5 or re-install existing version to get Java back.

with no java, the MDS services won't start, and my 50 blackberry users cannot access the internet on their devices...

now i am getting nasty errors in the event viewer with no java (BMDS, blackberry controller, etc.)

btw, im using exchange 2003 STD if that helps...all on the same server...

Question by:khessert
    LVL 12

    Accepted Solution

    Install J2SE 5.0_11 and that should work.

    Author Comment

    thanks, i'll give it a try and post back!

    Author Comment

    I installed the java you suggested and still no good, but I can't reboot the server until tonight...
    LVL 12

    Assisted Solution


    Author Comment

    you were right about the jvm.dll file, it was pointing to the version of java i removed, I corrected it by pointing it to the correct jre1.5.0_11 folder, but it still didnt fix the problem, so then i read further on the link you sent and i am missing the dom.jar file, but when i goto contol panel to repair BES, there is no option to repair, only remove, when i click on support information, there are no repair links, just text, another dead end....
    LVL 19

    Expert Comment

    You can uninstall and re-install and, as long as you don't delete the BESMgmt database, your users won't have to reactivate. That way you'll get the correct JRE version installed and running.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Join & Write a Comment

    Email statistics and Mailbox database quotas You might have an interest in attaining information such as mailbox details, mailbox statistics and mailbox database details from Exchange server. At that point, knowing how to retrieve this information …
    Data center, now-a-days, is referred as the home of all the advanced technologies. In-fact, most of the businesses are now establishing their entire organizational structure around the IT capabilities.
    To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now