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hangs at booting the controller kernel, dell poweredge 700 with 1.5 dell cerc sata raid card

Posted on 2010-01-06
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Last Modified: 2012-05-08
i at a server that was running  with a degraded array and it showeed that drive 1 was grey so i shut it down and went and got a new 80gb hd sata. now the computer wont boot past the sata raid card saying booting the controller kernel with all 3 drives in. i need to rebuild array. if i take one data cable out it will boot but i cannot get all 3 to boot past that screen. need help an fast?? I unplugged the sata 0 and 1 data cable 2 different reboots and the card will start but not when all 3 data cables are into the drives.
i am going to try putting the old drive back in and see what it does? please help
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Question by:Inbox360
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Expert Comment

by:Maggie Sottero
ID: 26194786
Can you boot with Dell's array mgmt utilities?  From the DVD, you should be able to run a diagnostic to ensure your controller isn't having issues.
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by:charlestasse
charlestasse earned 1000 total points
ID: 26194924
Call Dell, they will help you with this, your server has basic hardware support for life!
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by:PowerEdgeTech
ID: 26195047
Try removing drive 1 (the one that was greyed out).
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Author Comment

by:Inbox360
ID: 26195522
here is the answer number 1 drive is bad clicking and when the number 0 drive is plugged in the sata raid card wont boot the kernel trying diff cables and with one plugged in and yada yada with dell tech support for 2 hours.  we came to conclusion the only drive that will boot with card is drive 2 and that drive 0 is shorting it out. i will have to get all new drives and rebuild server from gorund up, it has ad on it.  I am going to make new domain and transfer all workstations to new domain. any better ideas?
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by:PowerEdgeTech
ID: 26195608
Not unless you have a backup to simply restore ... unfortunately.
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Author Comment

by:Inbox360
ID: 26195704
we have a carbonite backup of the server? Also has another server mught be a dc i have to check tomrrow. if it is i can keep domain and just switch all workstations to point to other server correct?
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Author Comment

by:Inbox360
ID: 26211460
the other server is not a dc so i guess since i cant seize the roles and cant get any data off server and since it held all the roles.  i have to rebuild a new domain? and move all workstations to it? any other help?
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Assisted Solution

by:PowerEdgeTech
PowerEdgeTech earned 1000 total points
ID: 26212089
Right ... Carbonite will generally only save files you specify - I don't know that can save what is needed to restore an entire disk/OS.  Not an expert in recovery of AD, but I believe you would have to have at the very least a backup of the "system state" in order to restore it.  Sounds like you will need to rebuild it.
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Accepted Solution

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Inbox360 earned 0 total points
ID: 27278884
yea i had to rebuild the server and the domain.
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