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Recover deleted Outlook nk2 file from a removed Outlook 2007 profile

Posted on 2010-01-06
Medium Priority
Last Modified: 2012-08-14
Outlook 2007 Profile (Outlook) became corrupted and wouldn't allow the Outlook window to open. So I removed the profile and created a new one (Default Outlook). Outlook works fine now, but the 1,000 or so autocomplete contacts that were stored in the NK2 file disappeared. I can find an NK2 file which is named Outlook.NK2 and is about 900 K.
1. Shouldn't the NK2 file have the same name as the profile name?
2. How do I get the old NK2 file functioning with the new Profile
Question by:kelliek

Expert Comment

ID: 26194816
You need to get nk2view from here.


You can read the file and see what is in it and then import into the live nk2 file or replace the new nk2 file. The 900k file sounds about right for 1000 addresses.

LVL 59

Expert Comment

by:Chris Bottomley
ID: 26194847
Hello kelliek,

The profile or session does default to outlook so unless you have specifically set it otherwise ...



Accepted Solution

kelliek earned 0 total points
ID: 26194912
Answered my own question. Whew.
When an Outlook profile is removed and a new one is created with a different name, the old nickname file still exists. Example old profile: OUTLOOK; old NK2 file: OUTLOOK.NK2.
After creating the new profile using a different name (DEFAULT OUTLOOK), start Outlook and create a message in order to type something into the To: line. Type an address in the To: line.
Assuming autocomplete is turned on, this will prompt (invisibly) Outlook to create a new NK2 file using the new profile name. Ex. Default Outlook.NK2. You may have to do this a 2nd time to make sure the NK2 file gets created.
If you get impatient, the new profile will not have enough time to create a new NK2 file and you won't be able to see both NK2 files.
1. Turn off Outlook
2. Navigate to the NK2 location (C:\Documents and Settings\username\Application Data\Microsoft\Outlook)
3. Rename the new profile's NK2 file (Default Outlook.nk2 renamed to Wrong Default Outlook.nk2)
4. Rename the old profile NK2 file to match the new profile name (Default Outlook.nk2)
5. Start Outlook and try typing an address that you have used before in the To: line. It should pop up a list that is familiar.

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