Can't delete desktop icons in Windows 2003 Server remote session

Posted on 2010-01-06
Last Modified: 2013-11-21
I have a Windows 2003 server that employees (non-admin) remote into to use software. There are several icons on the employees' desktops that I want to remove but I don't know how. When I delete under their login it says access denied. If I browse to their desktop directory while admin the icons don't appear. How do I delete these?

Thank you!
Question by:itsofmi
    LVL 6

    Accepted Solution

    Give a user temporary admin rights.
    Login as them.
    Delete icons.
    Remove admin rights from user.
    LVL 6

    Expert Comment

    If you do not want to give the rights.
    Try going into each users profiles and open up the Desktop folders and delete from there.
    LVL 1

    Assisted Solution

    Rather than browse to their individual profiles on the local machines, browse to "C:\Documents and Settings\All Users" and delete the icons from there.  Quite a few applications and default OS installs will add desktop shortcuts to the "All Users" profile and individual users may not have the rights to remove these.
    LVL 6

    Expert Comment

    Just had this issue with Windows 7, I was able to fix by logging in and granting them full rights to all the shortcuts and by making them a "Power User." You may also want to look at the inheritable permissions from the parent folder, there may be something off in there.

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