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Can't delete desktop icons in Windows 2003 Server remote session

I have a Windows 2003 server that employees (non-admin) remote into to use software. There are several icons on the employees' desktops that I want to remove but I don't know how. When I delete under their login it says access denied. If I browse to their desktop directory while admin the icons don't appear. How do I delete these?

Thank you!
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2 Solutions
Give a user temporary admin rights.
Login as them.
Delete icons.
Remove admin rights from user.
If you do not want to give the rights.
Try going into each users profiles and open up the Desktop folders and delete from there.
Rather than browse to their individual profiles on the local machines, browse to "C:\Documents and Settings\All Users" and delete the icons from there.  Quite a few applications and default OS installs will add desktop shortcuts to the "All Users" profile and individual users may not have the rights to remove these.
Just had this issue with Windows 7, I was able to fix by logging in and granting them full rights to all the shortcuts and by making them a "Power User." You may also want to look at the inheritable permissions from the parent folder, there may be something off in there.
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