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Verizon Droid to Sync with Exchange Server 2003

I can't get a new employees Verizon Driod to sync with Exchange 2003 on our SBS server.  

I have followed the Motorola guide on server settings and have also followed threads here to to https://www.testexchangeconnectivity.com/  where we fail.   I think I need to pass this test before we have any hope of getting the phone working.

We also have a self-signed SSL cert
Testing Exchange ActiveSync 
 Exchange ActiveSync test Failed
 Test Steps
 Attempting AutoDiscover and Exchange ActiveSync Test (if requested)
 Failed to test AutoDiscover for Exchange ActiveSync 
 Test Steps
 Attempting each method of contacting the AutoDiscover Service
 Failed to contact the AutoDiscover service successfully by any method
 Test Steps
 Attempting to test potential AutoDiscover URL https://xxxxxxx.com/AutoDiscover/AutoDiscover.xml
 Failed testing this potential AutoDiscover URL
 Test Steps
 Attempting to resolve the host name xxxx.com in DNS.
 Host successfully resolved
 Additional Details
 IP(s) returned: xxx.xx.xx.xxx 

Testing TCP Port 443 on host xxxx.com to ensure it is listening and open.
 The port was opened successfully.
Testing SSL Certificate for validity.
 The SSL Certificate failed one or more certificate validation checks.
 Test Steps
 Validating certificate name
 Certificate name validation failed
  Tell me more about this issue and how to resolve it
 Additional Details
 Host name xxxxxx.com does not match any name found on the server certificate CN=secure.xxxx.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT53093086, O=secure.xxx.com, C=US 





Attempting to test potential AutoDiscover URL https://autodiscover.xxxxx.com/AutoDiscover/AutoDiscover.xml
 Failed testing this potential AutoDiscover URL
 Test Steps
 Attempting to resolve the host name autodiscover.xxxxxx.com in DNS.
 Host successfully resolved
 Additional Details
 IP(s) returned: xxxxxxxx 

Testing TCP Port 443 on host autodiscover.xxxxx.com to ensure it is listening and open.
 The port was opened successfully.
Testing SSL Certificate for validity.
 The SSL Certificate failed one or more certificate validation checks.
 Test Steps
 Validating certificate name
 Certificate name validation failed
  Tell me more about this issue and how to resolve it
 Additional Details
 Host name autodiscover.xxxxx.com does not match any name found on the server certificate CN=secure.xxxx.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT53093086, O=secure.xxxx.com, C=US 





Attempting to contact the AutoDiscover service using the HTTP redirect method.
 Failed to contact AutoDiscover using the HTTP Redirect method
 Test Steps
 Attempting to resolve the host name autodiscover.xxxx.com in DNS.
 Host successfully resolved
 Additional Details
 IP(s) returned: xxx.xx.xx.xxx 

Testing TCP Port 80 on host autodiscover.xxxxx.com to ensure it is listening and open.
 The port was opened successfully.
Checking Host autodiscover.m7worldwide.com for an HTTP redirect to AutoDiscover
 Failed to get an HTTP redirect response for AutoDiscover
 Additional Details
 A Web Exception occurred because an HTTP 404 - NotFound response was received from IIS7 



Attempting to contact the AutoDiscover service using the DNS SRV redirect method.
 Failed to contact AutoDiscover using the DNS SRV redirect method.
 Test Steps
 Attempting to locate SRV record _autodiscover._tcp.xxxxxx.com in DNS.
 Failed to find AutoDiscover SRV record in DNS.
  Tell me more about this issue and how to resolve it

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limobill
Asked:
limobill
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1 Solution
 
Alan HardistyCo-OwnerCommented:
Please have a read of my FAQ which should give you pretty much everything you need to know to get yourself up and running:
http://www.it-eye.co.uk/faqs/readQuestion.php?qid=1
Essentially, your existing Self-Certified Certifcate is not setup properly.  You need to re-create a new certificate by running the Connect to the Internet Wizard and changing the name of the certificate to match the fully qualified domain name you are using to connect to with your phone e.g., mail.yourdomain.com
Once your cert is properly setup, you stand a better chance of getting Activesync working.
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limobillAuthor Commented:
I rebuilt the SSL the test seems better but still fails.

Attempting an ActiveSync session with server
  Errors were encountered while testing the ActiveSync session
   Test Steps
   Attempting to send OPTIONS command to server
  OPTIONS response was successfully received and is valid
   Additional Details
  Headers received: MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping
Content-Length: 0
Date: Thu, 07 Jan 2010 14:24:40 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET

 
 
 Attempting FolderSync command on ActiveSync session
  FolderSync command test failed
   Additional Details
  An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body is: <body><h2>HTTP/1.1 403 Forbidden</h2></body>  
 
 
 
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Alan HardistyCo-OwnerCommented:
This suggests that you have forms-based authentication setup or the Exchange virtual directory has SSL enabled and there is no Exchange-oma directory with SSL disabled.  Please have a read of this MS article and check your settings:
http://support.microsoft.com/kb/817379 
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limobillAuthor Commented:
Really helpful - I had spent alot of time on this.  Both Droid and activesync work.
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