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Exchange 2007 two node cluster setup on Windows 2008 Enterprise, install error

I am installing Microsoft Exchange 2007 x64 in a two node environment using Microsoft Windows 2008 Enterprise x64.  The Failover Cluster is all setup properly and following best practices for setting up the windows clustering for use with Exchange 2007.  All the validation tests pass on the cluster and all of that portion is working fine.

The problem is when I go to install the first Exchange node as an Active mailbox in configuration for a two node CCR.  It gets all the way through the first 3 steps (Copy Exchange Files, Management Tools, Mailbox Role) and then fails on the 4th step 'Clustered Mailbox Server' with the following error: Error: The clustered mailbox server's group 'XXXX' was not found, and should already exist.

Firewalls are all disabled, DNS is all setup properly, the environment has 3 domain controllers all 2k8 ent x64, all replication works.  The name I pick for the CCR cluster (XXX) does not exist in AD or in DNS.  I have attempted this install from both of the two Exchange nodes and multiple times .. tried with different names.

I have been banging my head against the wall for days working on this and would appreciate any feedback on the issue.
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Shadow00Caster2
Asked:
Shadow00Caster2
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1 Solution
 
BusbarCommented:
have you created a cluster group for the mailbox cluster, create a group for the name xxx in the cluster manager.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
busbar: we cannot see any Windows cluster info in Failover clustering so please, if you dont know something better not say

Hey Shadow, Can you answer few queries
1. Is this the first Exchange 2007 server ??
2. If some other server what all roles are already installed ??
3. Do we have the DNS entries for Windows Cluster (Host and PTR) ??
4. What account are you using to Install CCR and what rights does it has in AD and Exchange Forest ??
5. Is the Exchange Cluster (CMS) Object created in ADUC and DNS ??
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Shadow00Caster2Author Commented:
@busbar:  you can create groups in the failover cluster manager???

@Rancy:
1: Yes.
2: Its a dedicated Exchange server, no other roles except for what is required for Exchange 2007.
3: There are DNS entries for the Windows Cluster, ie. wincluster.domain.com.  This is the name for the Windows cluster, not the mailbox ccr, there are NO entries for the mailbox name that I define during install (XXXX).
4: I am using my account which has: Domain Users, Ent Admins, Exch Org Admin, Exch View-Only Admin, Remote Desktop, Schema Admins and some other security accounts specific to my orginization for rights and policies.
5: No, there is not object in AD or DNS for the Exchange Cluster (CMS), I assumed that is supposed to be created by the install?
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
What i mean was is there any server with HUB CAS role ..... do we have any Legacy Exchange ??
Your account needs to be Exchange Full Admin or after running the

Setup /pl
Setup /ps
Setup /preparead
you woul see a new OU in ADUC ..... MESG (ending with Security Groups)
Open properties of Exchange ORG group and add yourself

Single or multiple Domain ??
Single or multiple AD sites ??
Which server has the FSMO roles ?? Version of that Server and is it a DC\GC ??
Any Windows 2000 GCin the domain ??
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Shadow00Caster2Author Commented:
Ah sorry, yes there is already an Exchange server setup as HUB/CAS.  No legacy Exchanges.  There is no Exchange Full Admin group in AD, atleast not that I can find after running a query for anything containing exchange.  I can give it a try under the Administrator account and see if it works there.

There is a Microsoft Exchange Security Groups OU in ADUC, I am a member of the Exchange Organization Administrators group.

Single domain, single AD site.  There are 3 DC's in the org, 1 currently holds the FSMO roles it is a DC/GC 2008 ent x64, nothing but 2008 servers in the domain.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Not Exchange full admin but Exchange ORG admins group in ..... {Microsoft Exchange Security Groups} OU.
Cool .... if not do what i say
What is the version of Windows that we are installing Exchange on and what is theExchange version ??
Look there is an issue that i know ... try this once and should work just fine
Create a manual account for CMS in AD and also DNS entries ........ Disable the AD CMS object ....... on the CMS Computer object add your account and Windows Cluster computer object and give full control.

Run the commands i gave and then just install Passive cluster on both nodes ... and then run the command on the Active node
Setup /m:install /CMSName:<> /CMSIPaddress:<>

http://www.msexchange.org/articles_tutorials/exchange-server-2007/high-availability-recovery/deploying-exchange-2007-sp1-ccr-cluster-windows-server-2008-failover-cluster-part1.html
http://msexchangeteam.com/archive/2008/04/07/448637.aspx

Videos
http://msexchangeteam.com/videos/9/drandha/entry448636.aspx
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Shadow00Caster2Author Commented:
The version of Windows I am installing Exchange 2007 SP1 x64 on is Windows 2008 Enterprise x64.

I will try what you suggested and reply shortly.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
If not also download the Exchange 2007 SP2 preferably ....
Why take the burden to upgrade afterwards
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Shadow00Caster2Author Commented:
Ok so I have gotten to getting Exchange installed on both nodes as passive, now I am trying to run the Setup /m:install and I am getting some issues:

C:\Users\user>C:\Users\user\Desktop\x64\Setup /m:install /CMSName:XXXX /CMSIPaddress:10.20.105.234

The parameters specified are missing additional required parameters or are not valid together.
To list the available command line parameters, type Setup /?

C:\Users\user>C:\Users\user\Desktop\x64\Setup /m:install /CMSName:<XXXX> /CMSIPaddress:<10.20.105.234>
The syntax of the command is incorrect.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
How to Install the Active Clustered Mailbox Role in a CCR Environment on Windows Server 2008
http://technet.microsoft.com/en-us/library/bb676458(EXCHG.80).aspx

Setup.com /roles:Mailbox /newcms /CMSname:<NameofClusteredMailboxServer> /CMSIPAddress:<ClusteredMailboxServerIPAddress>
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Shadow00Caster2Author Commented:
"If the Passive Clustered Mailbox role has already been installed, you can use the following command to make the passive node an active node, provided that an active node does not already exist in the cluster:  
Copy Code
Setup.com /newcms /cmsname:<NameofClusteredMailboxServer> /cmsipaddress:<IPAddressofClusteredMailboxServer>"

I did that and got the same error:

C:\Users\user>C:\Users\user\Desktop\x64\Setup /newcms /CMSname:XXXX
/CMSIPAddress:10.20.105.234

Welcome to Microsoft Exchange Server 2007 Unattended Setup

Preparing Exchange Setup

No server roles will be installed
    Clustered Mailbox Server

Performing Microsoft Exchange Server Prerequisite Check


Configuring Microsoft Exchange Server

    Clustered Mailbox Server         ......................... FAILED
     The clustered mailbox server's group 'XXXX' was not found, and should a
lready exist.


The Exchange Server Setup operation did not complete. For more information, visi
t http://support.microsoft.com and enter the Error ID.

Exchange Server setup encountered an error.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
What is the ""The clustered mailbox server's group 'XXXX' "" ??
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Shadow00Caster2Author Commented:
XXXX is the CMS name, I have created the object in AD and DNS as you suggested a few posts up and given my user and the windwos cluster computer account Full Access in the security settings to the AD object and disabled it.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Can you open a command prompt and run the commands ... and share the outputs

cluster res
cluster group
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is th object created in the default folder ..... Computers container ??
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Shadow00Caster2Author Commented:
C:\Users\user>cluster res
Listing status for all available resources:

Resource             Group                Node            Status
-------------------- -------------------- --------------- ------
Cluster Disk 1       Cluster Group        alpine          Online
Cluster IP Address   Cluster Group        alpine          Online
Cluster Name         Cluster Group        alpine          Online

C:\Users\user>cluster group
Listing status for all available resource groups:

Group                Node            Status
-------------------- --------------- ------
Available Storage    alpine          Offline
Cluster Group        alpine          Online
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Shadow00Caster2Author Commented:
Yes the opbject is in the default container, 'Computers'
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Are you running the command on the Alpine server\node ??
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Also can you tell me how many NIC do we have on the nodes and if IPv6 is enabled on them ??
Did you download the Exchaneg 2007 SP2 ??
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Shadow00Caster2Author Commented:
Yes alpine is 1 of the 2 Exchange servers.

There are 3 NICs in both nodes, 1 is disabled on both .. 1 is setup on a 10.20.105.x subnet on each and 1 is setup on a 192.168.100.x subnet on each for the cluster connection (Public, Private).

I did not DL exch sp2 but I supposed I could grab an iso of it or download from M$.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is Public NIC at the top in the binding order and what about the IPv6 ??
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Shadow00Caster2Author Commented:
Yes Public NIC is at top of binding order on both and IPV6 is disabled on all NICs
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Can you enable IPv6 on the NUC's and try
Also please navigate the command prompt to Setup folder
Would recommend to create a E2K7 folder under C drive and then move all the Installation files there .... So the command prompt would be navigated to
C:\E2K7>Setup.com /roles:Mailbox /newcms /CMSname:<NameofClusteredMailboxServer> /CMSIPAddress:<ClusteredMailboxServerIPAddress>

Last time when you ran teh command you did not use the switch {{/roles:Mailbox}}
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Shadow00Caster2Author Commented:
I will try that, and lat time I did not use the switch /roles:Mailbox because the Mailbox role is already installed so that switch does not need to be used and when it is used on a server where the role is already installed it errors out.
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Shadow00Caster2Author Commented:
Enabled IPv6 on both Private and Public NIC's on the two Exchange nodes and moved stuff to an E2K7 folder under the C: drive on the node I am making the active node and received the same issue.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\user>C:\E2K7\Setup /newcms /CMSname:SCHSMAIL /CMSIPAddress:10.20.10
5.134

Welcome to Microsoft Exchange Server 2007 Unattended Setup

Preparing Exchange Setup

No server roles will be installed
    Clustered Mailbox Server

Performing Microsoft Exchange Server Prerequisite Check


Configuring Microsoft Exchange Server

    Clustered Mailbox Server         ......................... FAILED
     The clustered mailbox server's group 'SCHSMAIL' was not found, and should a
lready exist.


The Exchange Server Setup operation did not complete. For more information, visi
t http://support.microsoft.com and enter the Error ID.

Exchange Server setup encountered an error.
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BusbarCommented:
Rancy,
if you please if you don't like my comment then it is better to be polite better than rude.
what I meant that you need to create the cluster for Exchange first, please check the following link for how to create a cluster for CCR
http://technet.microsoft.com/en-us/library/bb676403(EXCHG.80).aspx
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Sorry ..... if it looked like rude, my intention was not so
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Shadows have we created the MNS share ??
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Shadow00Caster2Author Commented:
Rancy, by MNS share I believe you mean the file share witness?

The way my cluster is setup is disk and node majority, I have a resource on a SAN that is connected to both machines and the cluster is setup using that, so there is no file share?

From what it looks like is that there is something else going on where the cluster is just not creating properly in that it can't fine or create some kind of object or connect to.
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Shadow00Caster2Author Commented:
Busbar,  the cluster for the CCR is created, I assume you mean the Windows cluster which I have created .. this is the cluster that exists between the two Windows 2008 servers that are acting as the two Exchange nodes.  This cluster name is AAAA where XXXX is the name I am using when going through the Exchange setup.
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Shadow00Caster2Author Commented:
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