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Microsoft Inbox and Calendar

Posted on 2010-01-06
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Last Modified: 2013-12-24
We are Migrating to Exchange 2007 from GroupWise 6.5.  Our users are using Outlook 2003 for now.  We have one user that has a weird migration result.  Thus far only this user has this problem.

In Outlook he has a in Inbox; however, that inbox only has 'new' emails that have been sent to him the day after his migration.  Everything else that was in the GroupWise 'Mailbox/Inbox' is located in another folder called 'mailbox'(see screen shot).  This 'mailbox' folder is inside the 'Drafts' folder(see screen shot).  

Additionally, if the user looks at his calendar, he has 3 different versions of calendar in his 'My Calendars' section.  It is very confusing for the user.  

If one looks at the properties of each calendar option, one can see the locaction where it is pulling the information from.

One Calendar has a location of 'mailbox - Bob Seefeld'.
The other Calendar has a location of 'Drafts'.
The other Calendar has a location of 'GroupWise Archive'.

It appears that these folders (for the calendars) are pulling information from different sources.   My questions are:

1.  Why is this happening?

2.  What can I do to fix this for the user?

inboxmailbox.PNG
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Question by:Pkafkas
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by:Burns2007
Burns2007 earned 2000 total points
ID: 26197058
For the emails under drafts, jsut select them all and drag them to the inbox (just like you would with files.

Something obviously went strange in the migration, but just moving them will be easier than backtracking for 1 user.


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by:Burns2007
Burns2007 earned 2000 total points
ID: 26197065
for the calendars, he obviously has a calendar folder in each of those 3 folders. So if you want to combine them all do the following.

Go to 1 of the 2 incorrect calendars. Go to View > Current View > All Appointments.
Drag and drop to his correct calendar, mailbox - Bob Seefeld.

If you click on the folders button (jsut below tasks on the left hand side) it will show all the folders in one screen, contacts, calendars everything. You will see a calendar under drafts, and also one under groupwise archive. You can just move all teh appointments into his correct calendar and then delete the other folders.
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by:Pkafkas
ID: 26197218
I will try this out in the morning and provide a status update.  
Thank you,
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Author Comment

by:Pkafkas
ID: 26200653
I did try that with the user:

1.  I did go into the Calendar pane and I selected one of the bad appointments.
     a.  I did not see a "View > Current View > All Appointments" option from teh 'View' menu.
     b.  I am viewing this in Outlook 2003, if that makes a difference.

2.  I did click on 'Go - Folder List' and I dragged the calendar from drafts to 'Mailbox - Bob Seefeld'; but, it just propped the calendar down right below it.
    a. It did rename the calendar to calendar1.
    b.  Please see screen shot.

3.      I have attached another screen shot where the positions are of all of the calendar's when viewing them in 'Folder - List' view.

mailboxaftermove1.PNG
2ndpicmailboxaftermove.PNG
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Author Comment

by:Pkafkas
ID: 26200662
What can I do to combine the calendars?

Did I not use your instructions correctly?
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Author Comment

by:Pkafkas
ID: 26201436
If I select one appointment from a rouge calendar andthen...

Click on 'Edit - Move to Folder' and then

Select the correct calendar


The appointmnet does transfer over.  Now the question is how can I select all of the appointments in teh rouge calendars and then move them over at one time?
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Author Comment

by:Pkafkas
ID: 26202860
Ahhh...
Sorry, I was looking at Outlook 2007 when I replied.  

View --> Arrange By ---> Current View --> Active Appointments

I tried this and it did not work.  What is did was put all of the appointments into a new asppointment box and I then clicked on save and close.  

It jsut erased all of the appointments, form the rouge calendar.  Hence I re-ran the migration only for this user and only for calendar items.
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Accepted Solution

by:
Pkafkas earned 0 total points
ID: 26205763
The re-migration did the trick.  With the deleting of the rouge calendars.
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