Microsoft Inbox and Calendar

We are Migrating to Exchange 2007 from GroupWise 6.5.  Our users are using Outlook 2003 for now.  We have one user that has a weird migration result.  Thus far only this user has this problem.

In Outlook he has a in Inbox; however, that inbox only has 'new' emails that have been sent to him the day after his migration.  Everything else that was in the GroupWise 'Mailbox/Inbox' is located in another folder called 'mailbox'(see screen shot).  This 'mailbox' folder is inside the 'Drafts' folder(see screen shot).  

Additionally, if the user looks at his calendar, he has 3 different versions of calendar in his 'My Calendars' section.  It is very confusing for the user.  

If one looks at the properties of each calendar option, one can see the locaction where it is pulling the information from.

One Calendar has a location of 'mailbox - Bob Seefeld'.
The other Calendar has a location of 'Drafts'.
The other Calendar has a location of 'GroupWise Archive'.

It appears that these folders (for the calendars) are pulling information from different sources.   My questions are:

1.  Why is this happening?

2.  What can I do to fix this for the user?

inboxmailbox.PNG
LVL 1
PkafkasNetwork EngineerAsked:
Who is Participating?
 
PkafkasNetwork EngineerAuthor Commented:
The re-migration did the trick.  With the deleting of the rouge calendars.
0
 
Burns2007Commented:
For the emails under drafts, jsut select them all and drag them to the inbox (just like you would with files.

Something obviously went strange in the migration, but just moving them will be easier than backtracking for 1 user.


0
 
Burns2007Commented:
for the calendars, he obviously has a calendar folder in each of those 3 folders. So if you want to combine them all do the following.

Go to 1 of the 2 incorrect calendars. Go to View > Current View > All Appointments.
Drag and drop to his correct calendar, mailbox - Bob Seefeld.

If you click on the folders button (jsut below tasks on the left hand side) it will show all the folders in one screen, contacts, calendars everything. You will see a calendar under drafts, and also one under groupwise archive. You can just move all teh appointments into his correct calendar and then delete the other folders.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

 
PkafkasNetwork EngineerAuthor Commented:
I will try this out in the morning and provide a status update.  
Thank you,
0
 
PkafkasNetwork EngineerAuthor Commented:
I did try that with the user:

1.  I did go into the Calendar pane and I selected one of the bad appointments.
     a.  I did not see a "View > Current View > All Appointments" option from teh 'View' menu.
     b.  I am viewing this in Outlook 2003, if that makes a difference.

2.  I did click on 'Go - Folder List' and I dragged the calendar from drafts to 'Mailbox - Bob Seefeld'; but, it just propped the calendar down right below it.
    a. It did rename the calendar to calendar1.
    b.  Please see screen shot.

3.      I have attached another screen shot where the positions are of all of the calendar's when viewing them in 'Folder - List' view.

mailboxaftermove1.PNG
2ndpicmailboxaftermove.PNG
0
 
PkafkasNetwork EngineerAuthor Commented:
What can I do to combine the calendars?

Did I not use your instructions correctly?
0
 
PkafkasNetwork EngineerAuthor Commented:
If I select one appointment from a rouge calendar andthen...

Click on 'Edit - Move to Folder' and then

Select the correct calendar


The appointmnet does transfer over.  Now the question is how can I select all of the appointments in teh rouge calendars and then move them over at one time?
0
 
PkafkasNetwork EngineerAuthor Commented:
Ahhh...
Sorry, I was looking at Outlook 2007 when I replied.  

View --> Arrange By ---> Current View --> Active Appointments

I tried this and it did not work.  What is did was put all of the appointments into a new asppointment box and I then clicked on save and close.  

It jsut erased all of the appointments, form the rouge calendar.  Hence I re-ran the migration only for this user and only for calendar items.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.