Hi All. We are using SMS 2003 to deploy SEP 11.0.5002 to several hundred clients w/ WinXP SP2 They currently have NAVCE 10 and Windows firewall is disabled. The SMS package installs as expected and show no errors in logs, either SEP Setup log or Windows logs. But, after the system reboots the 'Proactive Threat Protection' module shows up, but 'Network Threat Protection is missing completly. This is not because of the SMS install as I ran the below CMD line on the local workstation. it is the same CMD used in SMS:
msiexec.exe /qn ALLUSERS=2 /i "Symantec AntiVirus.msi" REBOOT=REALLYSUPPRESS /l %WINDIR%\temp\SEP-1105002S
I don't get it?? I searched Symantec's KB site and this is the closest articles I could find, but does not apply at al as the registry key is present before installl:
- Network Threat Protection fails to load after install http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/1d710556d47fe468882575ef00652769?OpenDocument
There was a KB article that pointed me to look in Add/Remove programs which showed the SEP NEP module as not installed. But we can't go around to nearly 2000 systems and add this component manually! Can anyone think of why the NTP module is not installing?? I do not see ANY errors in the SEP setup log, or Windows logs. Is there a known MSI install switch I need to include when deploying this package? I saw a very limited set of MSI commands documented by Symantec for SEP.