Setting up Aliases in the  Mailbox Oullook 2007

Posted on 2010-01-07
Last Modified: 2012-05-08
I have a user  where i have set the Outlook 2007 Mailbox for her. Also i have created a Aliases accouint  in the active directory. I have  given permissions for this user and added  the aliases mailbox to her  . Now if send her an email to the aliases address it goes to the aliases inbox. Now she wants to reply to to the email received  and she  double click and send a reply and the signatures which she gets is her signature rather that the aliases signature. Secondly when she  sends the reply from the aliases mailbox, she cant see the sent mail from the aliases mailbox  sent iteams. Rather than  the sent mail which was sent from aliases mailbox is listed on the  actual users sent iteams Mailbox.

My question is if a reply is sent from the corresponding mailbox the signature should be the the signature of the mailbox from where it is replied, which is not happening.

Secondly the sent mail should be listed in the sent items  of the sent Mailbox which is not happening.
Any ideas appreciated.
Question by:lianne143
    LVL 74

    Accepted Solution

    Afraid that what you are seeing is by design, in that this is the way Outlook currently works.

    Because you can only add one Exchange mailbox as the primary mailbox as far as Outlook is concerned this is the account that is used.

    You will be pleased to know that this behaviour has changed in Outlook 2010 and you can add multiple Exchange accounts rather than attaching mailboxes.

    Author Comment

    But Is it possible to setup so that  if a reply is sent from the aliases  mailbox the signature to be the the signature of the aliases mailbox from where it is replied.
    LVL 74

    Expert Comment

    by:Glen Knight
    Yes, goto Tools > Options > Mail Setup
    On the right hand side you have Choos Default Signature, you can then create a new signature and apply it to the account listed in default signature.

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