Terminal Services timeouts not applying / applying incorrectly
Posted on 2010-01-07
We have a Microsoft Windows 2003 R2 terminal server with Citrix installed. The clients that connect to this server have various idle timeout requirements so we have set appropriate session idle timeouts on each account, but these timeouts are not applying properly.
To test I have created an account with a 5 minute idle timeout. If I leave the account logged in and watch it from Terminal Services Manager, I see the session go idle and the timeout comes and goes. It stays connected for 60 minutes, then finally goes to a disconnected state.
I've checked local policy, resultant set of policy, the RDP and ICA listeners in Terminal Services Configuration MMC, and the MaxIdleTime values for the listeners in the registry. None of them appear to indicate that a timeout has been defined. Where could this 60 minute timeout coming from?