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  • Status: Solved
  • Priority: Medium
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meeting invites appearing on calendar but not in inbox

I have an end user that when a meeting request is sent to her in outlook it doesn't appear in her inbox, but it does show as tentative on her calendar. I checked her outlook rules and the autoaccept in outlook was not set. what else could cause this?
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kenfitzgerald
Asked:
kenfitzgerald
1 Solution
 
flyingskyCommented:
does she have delegates?
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bank_on_itCommented:
Is the user not receiving invites from various senders or just certain ones?
If the latter, check the delegats for the user sending meeting requests in Outlook
If you're using 2007 - Outlook>Tools>Options>Delegates.
Make sure the user not receiving is added.
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kenfitzgeraldAuthor Commented:
from various people in her department and then from me. I don't know how delegates would fit in here. this is happening when people are sending to her not on behalf of her.
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kenfitzgeraldAuthor Commented:
yes she does have delegates.
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flyingskyCommented:
check if the delegates actually deleted the invitation from inbox. Easy way to test is tempararily remove delegate and see if the problem persist.
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peakpeakCommented:
First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
(Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
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kenfitzgeraldAuthor Commented:
the meeting invites are appearing in the delegates inbox. do you think there might be some settings that the delegate has set to cause this? where would those be?
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kenfitzgeraldAuthor Commented:
I found it, she had the delegates settings set to only send a copy to my delegates.
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flyingskyCommented:
May I ask why I shouldn't get the points? Didn't I point you to the right direction?
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kenfitzgeraldAuthor Commented:
Kinda, you can have them. It's ok with me.
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flyingskyCommented:
That great. but I cannot get it unless you accept the solution. Thanks.
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