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Users cannot add printers on a mixed Windows 2003 & 2008R2 AD environment

Standard users in my windows domain are "restricted users". They cannot install software.
I have modified a global Group Policy to allow the installation of printer device drivers and to not to deny the installation of printers to users, but I still get the error about permissions when trying to add a printer as a regular user. Administrator, no problem.
Users can see the AD listed printers.
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xperttech
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xperttech
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1 Solution
 
NJComputerNetworksCommented:
"but I still get the error about permissions when trying to add a printer as a regular user"  what is the exact error?
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xperttechAuthor Commented:
Current error:
"A policy is in effect on your computer which prevents you from connecting to this queue. Please contact your system administrator."

The printer queue in question is on a Windows 2008 R2 server.
The policies I modified to allow regular users was using the Windows 2008 R2 GPMC.

Previously, the error was like "You do not have permissions to perform this operation" or the like.
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xperttechAuthor Commented:
I realize the error references a GPO but other than the current 3 policies I have in place (I will list them shortly in another post) I haven't been able to identify others that affect "adding printers". There are other two though about internet printing, which I haven't touched.
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NJComputerNetworksCommented:
Just something I found relating the error :  http://support.microsoft.com/kb/888046
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Darius GhassemCommented:
What order is the policies applying?

Please post gpresult.
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xperttechAuthor Commented:
Here are some screenshots from GPOs.
GPOappliedToPC.png
ComputerGPOsettings.png
UserGPOsettings.png
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Darius GhassemCommented:
Create an OU deny all GPO see if a user can install a printer.
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xperttechAuthor Commented:
End user: Windows XP
Printer Queue: Windows 2008R2
Domain Controllers: Win 2003 and Win 2008R2

I continued to get the same error message after adjusting/reapplying the GPO's.

-> Recreating the printer queue resolved the issue.
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xperttechAuthor Commented:
The document links where helpful and allowed me to confirm my GPO settings but the solution was to recreate the printer queue (same drivers).
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