Pull OTRS2.4.5 from Lucid repositories using Karmic

Posted on 2010-01-07
Medium Priority
Last Modified: 2013-11-15
Hi all,

I have a server install of Ubuntu 9.10 running on a VMware server, and I'm trying to get OTRS2.4.5 installed, and its giving me the business installing from source. I would just use apt-get, but version 2.3 is what 9.10 has in the repositories. Looking at http://packages.ubuntu.com/lucid/otrs2 shows that Ubuntu 10.04 will have OTRS2.4.5 in the repo. Is it possible to use apt-get to install that package, or am I going to have to figure out the source install?

From the link above I did find a .deb file of otrs2.4.5, but trying to install that didn't yield anything.
Question by:biofishfreak
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Accepted Solution

Fabio Marzocca earned 2000 total points
ID: 26203400
The Lucid package relies on a list of dependencies that are not on Karmic. So it would not only be a mtter of getting that package, but also all the dependecies, in a recurrent way.

I will suggest to build from sources.

Author Comment

ID: 26203786
How damaging would it be to my system to (in 3-4 months when its stable) upgrade from 9.10 to 10.04, and just install OTRS then? They only thing running on my server currently is Joomla.
LVL 14

Expert Comment

by:Fabio Marzocca
ID: 26207709
No damage at all..

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