Problem with DVD drive

Posted on 2010-01-07
Last Modified: 2013-11-14
I have a Sony DVD+RW Model DRX-530UL- I have downloaded and installed the latest firmware for this external drive.  I'm running XP SP3.  When browsing My Computer with media in the drive, it reads "DVD-RW Drive (F:)"  which seems correct.  When I put a DVD in it- Memorex 4XRW DVD+R in it, the drive changes to read "CD Drive (F:)" and will not let me put anything on it.  when I drag something to it it says "F:\ is not accessible.  Incorrect function."   What am I doing wrong?
Question by:netw-virgo
    LVL 6

    Expert Comment

    Try this...

    (1) Check whether your IMAPI CD-burn COM service has been disabled or has stopped running. (run msconfig, or look it up via Control Panel/Administrative Tools/Services). Mark it as a start-up service, reboot, and start the service manually if it still doesn't run (again by Control Panel/AdTools/Services).

    (2) Right-clicked on my DVD/CD-RW drive in Windows Exploder and selected properties, went to the "Recording" tab and the "Enable CD recording on this drive" check box was not checked. Checked it and immediately it recognized blank CD-R disk.
    LVL 8

    Expert Comment

    Are you sure your drive is compatible with DVD+R format? Did you see if you have any other result with a DVD-R format?

    In addition, I don't know how old this external device is but sometimes when these units fail, they behave this way and there is no work-around. I'm not yet saying that you have a bad unit, but it is possible.

    Finally, if you have cleaned the laser lens and continue to have problems then you can try it on another machine and it behaves the same way then you might have a drive issue and you may simply be out of luck.


    Author Comment

    Thanks for your comments!

    The IMAPI CD-Burning service was not disabled, but was set to manual.  I set it to Automatic, rebooted, and still had to start the service manually.  I enabled CD recording as it was not checked.
    When I put in a CD-R, it will read the CD and let me open files already on it, AND it changes back to read "DVD-RW Drive (F:)"  AND it seems like it would let me create a CD, but it doesn't.  it lets me copy files to it, but when I choose 'write'  - it tells me to insert blank media.

    When I put a DVD+R in, and copy something to it, I get an error "Problem Copying windows encountered a problem when trying to copy this file.  What do you want windows to do?  Retry (doesn't work) but Cancel does.

    I am not sure if it's compatible with DVD+R format, but I'll try your suggestion of a different machine and see how it goes.

    LVL 69

    Accepted Solution

    Hi netw-virgo
    first the drive's name is Sony DVD-RW
    once you insert a CD it reflects that >> you confirm that here>
    When I put in a CD-R, it will read the CD and let me open files already on it,

    Ok let me try and explain the difference methods of burning  and the different types of discs.
    but first please fill in this>>
    You need some software to burn DVD like Nero express or Roxio. what came with your Sony?
    CD can be burned using windows xp
    I'll continue when you let me know what Software you have
    LVL 91

    Expert Comment

    it looks compatible : >>>   Records on DVD+RW/+R and DVD-RW/R media and standard CD-R/RW discs
    from :

    so either you have bad media, or a problem drive, or bad software

    you can use other burning soft :

    Author Comment

    I didn't realize I needed software for burning to the DVD.  I assumed it worked like a CD did.  thanks Merete for getting me there.  I downloaded "FinalBurner" and it works great.  I don't know what came with the drive as I've inherited the equipment from previous employer/admin.  That did the trick!
    LVL 69

    Expert Comment

    Great to hear lol. easy as.
    Yes DVD differ somewhat from CD
    You can burn Data DVD data and audio Cd in XP without Nero or Roxio but once you head into video cd or DVD video you need a dedicated DVD tool.
    Cheers netw-virgo

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