Ray Nussbaum
asked on
Explorer 8 won't install
When I try to install Internet Explorer 8 It says I need to run updates but the update fails to install.
It then takes me to KB932823 download. The download will not install becasue it says I have a newer version already installed in the service pack so I cannot install IE8
I am running XP professional with service Pack 3. Is there any way to get out of this loop?
It then takes me to KB932823 download. The download will not install becasue it says I have a newer version already installed in the service pack so I cannot install IE8
I am running XP professional with service Pack 3. Is there any way to get out of this loop?
ASKER
I had a student do the intial work, helping me. The install was run several times. When ie8 did not install we installed ie7 and then tried ie8 install iagain. No change.
ie8-main.log
KB932823-v3.log
ie8-main.log
KB932823-v3.log
Sounds like a problem with your SP3 installation. Can you please tell me, have you downloaded and installed XP SP3 from Microsoft web site.
If you haven't downloaded it from here, please uninstall Windows XP SP3 and download and install this one:
http://www.microsoft.com/downloads/details.aspx?FamilyId=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en
If you haven't downloaded it from here, please uninstall Windows XP SP3 and download and install this one:
http://www.microsoft.com/downloads/details.aspx?FamilyId=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en
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ASKER
The the XP install disk cam with SP3 included.
From where did you get this disk?
You should do as I said if you want this to work.
You should do as I said if you want this to work.
ASKER
I have several computers using this same sp3 version and have not had any problems with these computers. The difference is the sp3 was installed on OEM installed xp a year after the computers were purchased, some how ie8 installed ok.
Any idea how big a risk I have not running the latest sp3 build on these computers?
Any idea how big a risk I have not running the latest sp3 build on these computers?
Well, you're not using the latest version of SP3, but at least you're using it.
The only thing right you should do now is to follow my steps.
The only thing right you should do now is to follow my steps.
ASKER
Thanks
Attach it here please.