Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

SBS2008 Mail delivery delays

Posted on 2010-01-07
12
Medium Priority
?
1,302 Views
Last Modified: 2012-06-21
I have a small network with a single SBS 2008 server running exchange.  Recently we are having issues with mail not being recieved until several hours after it was sent by outside senders.  For the most part, internal e-mail within the exchange organization is working OK.  It seems to be only happening with external messages.  Do you have any suggestions for tracing this issue down???

Any assistance would be appreciated.
0
Comment
Question by:ericbeckerdite
  • 7
  • 5
12 Comments
 
LVL 13

Expert Comment

by:NarendraG
ID: 26207038
OK LETS START
https://www.testexchangeconnectivity.com/

RUN IT FROM YOUR SERVER TEST INBOUND CONNECTION

POST RESULT HERE PLEASE

Thanks
0
 
LVL 13

Expert Comment

by:NarendraG
ID: 26207044
check it also

1. too big mailbox (entourage is poor handling mailboxes over 500MB)
2. some server ip-address resolving issue
3. SSL enabled on client, but not server
0
 

Author Comment

by:ericbeckerdite
ID: 26212194
Here is the result of the test.  I see there is a connectivity issue, but messages do come thru (usually only in the evenings).  Please let me know what suggestions you have, and I will continue to work with it.

Testing Inbound SMTP Mail flow for domain beckerdite@mcdormanlawoffice.com
 Failed to test inbound SMTP mail flow.
 Test Steps
 Attempting to retrieve DNS MX records for domain mcdormanlawoffice.com
 Successfully retrieved one or more MX records from DNS
 Additional Details
 MX Records Host mail.mcdormanlawoffice.com, Preference 10


Testing Mail Exchanger mail.mcdormanlawoffice.com.
 One or more SMTP tests failed for this Mail Exchanger.
 Test Steps
 Attempting to resolve the host name mail.mcdormanlawoffice.com in DNS.
 Host successfully resolved
 Additional Details
 IP(s) returned: 69.151.12.186

Testing TCP Port 25 on host mail.mcdormanlawoffice.com to ensure it is listening and open.
 The specified port is either blocked, not listening, or not producing the expected response.
  Tell me more about this issue and how to resolve it
 Additional Details
 The connection was established but a banner was never received.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 

Author Comment

by:ericbeckerdite
ID: 26212803
Not sure if this is related, but I just went into IIS manager to poke around, and when I clicked the + sign to expand Exchange, I get the following error: "Could not find a part of the path '\\.\BackOfficeStorage\domainname\mbx'.
0
 
LVL 13

Accepted Solution

by:
NarendraG earned 1000 total points
ID: 26213040
I TRIED TELNETTING YOUR SMTP SERVER  BUT UNFORTUNATELY I COULDNT CONNECT

I SUSPECT PROBLEM IN YOUR FIREWALL R WITH YOUR SPAM SECURITY SOFTWARE

0
 
LVL 13

Expert Comment

by:NarendraG
ID: 26213078
i tried again i am able to connect but no banner

try from your internal network

let me know the result
0
 

Author Comment

by:ericbeckerdite
ID: 26213166
I could telnet my server from within my network using command: telnet localhost 25 yesterday, but at the moment, it won't connect.

I just tried again, and it connected, but no banner.  Then tried again, and didn't connect.

Seems to be intermittent.
0
 
LVL 13

Expert Comment

by:NarendraG
ID: 26213196
You have to look at the SMTP headers of the message to see where the delay took place. Message tracking can also show you where the message came in to the system.
0
 
LVL 13

Expert Comment

by:NarendraG
ID: 26213203
if possible post  delayed message header here
0
 
LVL 13

Expert Comment

by:NarendraG
ID: 26213216
hope there is no delay in internal mails rite?
0
 

Author Comment

by:ericbeckerdite
ID: 26213283
Here's the header of a message that was sent before 8AM this morning and just received at 1:17PM.  As far as we can tell, internal mails seem to be working OK.

Received: from TX2EHSOBE004.bigfish.com (65.55.88.12) by
 mail.mcdormanlawoffice.com (192.168.0.10) with Microsoft SMTP Server (TLS) id
 8.1.393.1; Fri, 8 Jan 2010 13:16:59 -0600
Received: from mail86-tx2-R.bigfish.com (10.9.14.240) by
 TX2EHSOBE004.bigfish.com (10.9.40.24) with Microsoft SMTP Server id
 8.1.340.0; Fri, 8 Jan 2010 13:45:48 +0000
Received: from mail86-tx2 (localhost.localdomain [127.0.0.1])      by
 mail86-tx2-R.bigfish.com (Postfix) with ESMTP id D8E6E11103F1      for
 <westervelt@mcdormanlawoffice.com>; Fri,  8 Jan 2010 13:45:47 +0000 (UTC)
X-SpamScore: -29
X-BigFish: VPS-29(zza0dJe66R9371Pe2eRzz1202hz31izz2dh54h6bh61h)
X-Spam-TCS-SCL: 0:0
Received: from mail86-tx2 (localhost.localdomain [127.0.0.1]) by mail86-tx2
 (MessageSwitch) id 1262958343634393_17975; Fri,  8 Jan 2010 13:45:43 +0000
 (UTC)
Received: from TX2EHSMHS033.bigfish.com (unknown [10.9.14.245])      by
 mail86-tx2.bigfish.com (Postfix) with ESMTP id 2BE3DFE804F      for
 <westervelt@mcdormanlawoffice.com>; Fri,  8 Jan 2010 13:45:43 +0000 (UTC)
Received: from DSVPWM10.deluxe.com (209.37.138.50) by TX2EHSMHS033.bigfish.com
 (10.9.99.133) with Microsoft SMTP Server (TLS) id 14.0.482.32; Fri, 8 Jan
 2010 13:45:41 +0000
Received: from DSVPWM14C.deluxe.com ([10.102.32.46]) by DSVPWM10.deluxe.com
 ([10.102.32.42]) with mapi; Fri, 8 Jan 2010 07:45:40 -0600
From: "HILL, GAIL" <Gail.Hill@deluxe.com>
To: "'westervelt@mcdormanlawoffice.com'" <westervelt@mcdormanlawoffice.com>
Date: Fri, 8 Jan 2010 07:45:40 -0600
Subject: One more question?? I did not receive your fax - please re-fax
 800-447-1407
Thread-Topic: One more question?? I did not receive your fax - please re-fax
 800-447-1407
Thread-Index: AcqQZUQQGfVOn/GXQ8SeQZn+QkSQxwAA4F+w
Message-ID: <2F07AC06E1F7E44D872B66053BB530F96FBA61009D@DSVPWM14C.deluxe.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/related;
      boundary="_004_2F07AC06E1F7E44D872B66053BB530F96FBA61009DDSVPWM14Cdelu_";
      type="multipart/alternative"
MIME-Version: 1.0
X-Reverse-DNS: mtaout1.deluxe.com
Return-Path: Gail.Hill@deluxe.com
X-MS-Exchange-Organization-PRD: deluxe.com
X-MS-Exchange-Organization-SenderIdResult: None
Received-SPF: None (APPSERVER.lawoffice.local: Gail.Hill@deluxe.com does not
 designate permitted sender hosts)
X-MS-Exchange-Organization-SCL: 4
X-MS-Exchange-Organization-PCL: 2
X-MS-Exchange-Organization-Antispam-Report:
 DV:3.3.5705.600;SID:SenderIDStatus
 None;TIME:TimeBasedFeatures;OrigIP:65.55.88.12
0
 

Author Closing Comment

by:ericbeckerdite
ID: 31674390
I had already tried disabling my spam filter/security software, and that didn't help, but I went ahead and completetly uninstalled it, and everything seems to be working now!  I will try reinstalling it to see if it "breaks" again.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Suggested Courses

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question