Why is my outlook rule not firing on my 2nd machine?
Posted on 2010-01-07
I have 2 machines, 1 office 2007one office 2003. Yesterday I created a rule that fired on both machins when a message was received.
The rule was pointing to an excel file on a network share and life was good for the mostpart. Early in the morning, the network shares are sometimes alseep and need to be kicked. If this happens, the outlook rule will fire, but it can possibly never run if it cannt see the excel file.
I modified the rule today, pointing the rule to a local c:\automation directory that contans a batch file that wakes the shares then calls the excel on the network share. Now if the 2003 machine has outlook open, the 2007 machine will not fire the rule. If I close the 2003 outlook, and send the triggering message, the 2007 machiend works every time.
I tried closing and opening outlook on each machine in a different sequence, even logginf off the machines. No change. I deleted and re-created the rule. No change.
If I change the rule to fire the original excel file from the network share, it fires on both machines. pretty wierd...I am stumped. This has to go over to India for production and I prefer not to get into developing and documenting an outlook module to wake the shares, as I then need to put a module on multiple machines. Is there a better way to accomplish this, and ever seen this event?
I am testing this with a sinble login, but my users will have different ID, so this may not be a big factor.
Thanks in advance!