Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 549
  • Last Modified:

Sending attachments is very slow

Hello,

a user at our company has problems with sending mails with attachments. It takes some time to send the mail, which is strange because it's a new pc, and for instance on my pc (which is old) it takes maybe 2 seconds to send a mail with an 2 MB attachment. We're using also Mcafee Enterprise 8.7.0i

I've already checked that the speed of the network card is the same as on the switch port.
0
jvuz
Asked:
jvuz
  • 2
  • 2
1 Solution
 
kaskhedikar_tusharCommented:
Check the file is corrupt or infected with virus, check the limitation for attachment size on email server & then check the Mcafee antivirus settings.If antivirus firewall is installed so please properly configure it.Also check the settings on your email client which are using by that user.Sometime user change that settings.Please check the space on your computer.    
0
 
senadCommented:
and if you disable  Mcafee Enterprise 8.7.0i ? does the performance change ?
0
 
jvuzAuthor Commented:
I'll check both suggestions. Thanks you in advance. I'll keep you posted.

Jvuz
0
 
kaskhedikar_tusharCommented:
Its a problem with either your mail server or your configuration. You might try enabling SMTP logging per http://kb.mozillazine.org/Session_logging_for_mail/news to see if the log file will give you more information about how it fails.

I'm using v1.5 under XP Pro SP2 with a 1.5MB DSL line. My anti-virus program does not check any messages I send. I just sent a 2,569KB PDF file as an attachment without any problem. It grew to 3521KB due to the base64 encoding. mailnews.tcptimeout is at the default value of 60 seconds.

http://kb.mozillazine.org/Limits_%28Thunderbird%29

or,

Two things to try:

1) Reconfigure your antivirus program to NOT scan outbound messages.

2) Reset the timeout setting. Menu Path:
[In Windows]: Tools | Options, or
[In OSX]: Thunderbird | Preferences, or
[In *nix]: Edit | Preferences
.. then Advanced | Network & Disk Space
Set the "Connection timeout: [XX] seconds" option to something larger than its default of 60 seconds.

If this doesn't help, please do start your own new thread, giving as much detail as possible, including what you have already tried to fix the problem. Of great help is to include the full and exact text of any error message you may receive.
0
 
jvuzAuthor Commented:
I've solved by setting both the port on the switch and then NIC to 100/half (speed/duplex). I'll close this question. Thanks everyone for trying to help.
0

Featured Post

Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now