Outlook 2007 Calendars Updating Shared Calendar only updates Personal Calendar

Posted on 2010-01-08
Last Modified: 2012-05-08
We have a secretary who manages a public calendar under our Outlook Public Folders.  Today, when she adds a new meeting, she is the only one who can see the new entry, no one else can see them.  For the attendees, the meeting shows up on their Personal calendars, but they still cannot see the entry on the shared calendar.  Apparently, it just started doing this, so we are not sure what has caused this.  If anyone has some ideas, they would be greatly appreciated.


Question by:netwrked
    LVL 28

    Accepted Solution

    On the secretary's computer:First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
    Now create a new app in the public calendar. If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
    You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
    C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
    (Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
    If you do not know how to recreate a profile:
    After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.

    Author Closing Comment

    That worked very well, thanks for the assist!


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