I am unable to open another users mailbox in Outlook 07
Posted on 2010-01-08
I work in the IT department. I am an Enterprise admin. From time to time I have to retrieve specific emails for management or HR. I would think the easiest way is to use Outlook 07 to open the specified users mailbox. However, when I try I get an error that it can't find that mailbox so I have to take another machine and log in and set up the user. I have another tech in the office who can do this, we've checked and we're in the same groups (with the exception of Call Manager since I don't work in telephony) Any suggestions? Thank you in advance.